Anjun Factor Email & Phone Number

Las Vegas, Nevada Area

Software Developer and Technical Support for the County of San Diego for Accela Automation, GIS, Documentum, etc.JavaScript, C#, HTML, XML, Oracle 10g/11g/12c, PL/SQL, MS SQL Server, SSRS, Report Builder, Visual Studio, Visual Basic, etc.

Greater San Diego Area

Work at HP supporting County of San Diego on ACCELA

San Diego, Ca

• Install and support servers• Maintain Web Server, design and develop web pages using HTML, ASP, XML, CSS, C++ & JAVA, and publish web site• Develop and maintain church registry application and database

San Diego, Ca

• Site Selection of single & multi-family, retail & commercial properties for purchase.• Develop marketing plans for the sale or rental of acquired properties.• Asset & Portfolio Management• Management of office procedures & functions & technical support of company computers & network• Develop application automating the selection of properties for further analysis

Escondido, Ca

• Management of a retirement community including sales & marketing, operations, resident relations, hiring & supervision of staff• Resolve computer related issues in the office setting • Develop computer procedures in optimizing day to day activities • Responsible for Profit & Loss of the community analyzing activity reports making adjustments accordingly to meet goals• Plan event, send invitations, mailers, & flyers for marketing purposes, coordinate menu with chef for kitchen staff, sign up entertainer, ensure everything is in place before & during the event, review results after the event

San Diego, Ca

• Managed lifecycle of point-of-service hardware & software application products scaling for installation from tens of terminals in tens of stores to thousands of terminals in thousands of stores• Developed product roadmaps & support plans• Created & maintained direct relationship with Microsoft for adopting various Windows Operating Systems & System Center management applications into the Point-of-Service terminals to assist with monitoring & troubleshooting to achieve lower total cost of ownership• Maintained relationships with retail printer providers: EPSON, TPG, Star Micronics, Citizen, & Fujitsu for hardware & software applications as well as with server, desktop, & modem providers, Acer & US Robotics, to provide best pricing, create new products based on our specification, evaluate & test new products, & provide troubleshooting assistance.• Led & met with various disciplines in the organization setting up agenda for the creation of product offering, reviewing requirements, & resources, defining & maintaining schedules & accountabilities, resolving issues & flagging stakeholders for risks to meet deadlines & need for additional resources • Provided Product Requirements to Hardware Engineering, Software Development, Bid Support, Customer Service, & Sales requesting, consolidating, & analyzing feedback for team review• Provided input to Marketing Bulletins & Datasheets• Negotiated pricing & conditions with software & hardware providers & reviewed contracts with legal department• Provided reports on usage, sales & forecasts of purchases from software & hardware providers

•Supported various hardware products including minicomputer, microcomputer, mobile, point of sale & point of service in the US & Asia both in pre-sales & post-sales providing system analysis, proposal, software development, prototyping, demonstration, planning, network design, site preparation, system generation, installation, configuration, operation procedures, pilot testing, rollout, & post installation support responding directly to Clients & maintaining & prioritizing open issues for product managers & developers, reaching out to vendors for 4th line of support as needed•Supported various software applications, providing language training including teaching COBOL, C, C++, SQL language to Clients’ development team, instructing operations team in configuring, testing, debugging, reporting bugs, installation of bug fixes, & use•Provided professional services to various retail Clients obtaining requirements, turning them into functional specifications & statement of work setting expectations & deliverables for customer’s approval in collaboration with & submission to software development, monitoring & ensuring timely delivery each step of the way allowing for change in requirements & schedule when requested•Maintained rapport with clients responding to software & hardware requirements as they arise & keep them abreast of new company technologies & offerings•Wrote layaway database application leading to a $60M software & hardware sale•Supported various retail Clients: Home Depot, Staples, Kmart, Charlotte Russe, Frito Lay, etc.•Led Systems Engineers in the Midwest Region in resolving day to day technical issues as a 2nd/3rd level support providing technical expertise in retail products both hardware & software including network architecture•Wrote custom specification requirements & develop timeline & costing•Tested customized application ensuring delivered product meets requirements, customer expectation & satisfaction for acceptance on first delivery

Ms, Computer Science

Activities and Societies: Teaching Assistant

Bs, Chemical Engineering

Activities and Societies: UPKEM Phi Kappa Phi

High School