Product Specialist for sales of new, certified pre-owned, and used vehicles.

Product Specialist for sales of new, certified pre-owned, and used vehicles.• Effectively communicate with customers to perform needs-analysis, demonstrate knowledge through product demonstration, build trust and rapport to negotiate and close deals• Mastered single point-of-contact sales process, managing all paperwork, ancillary product sales, and vehicle orientation processes• Rose to a top three ranking on the sales team within three months• Maintain double the dealership average for Entire Car Protection plans• Completed all product knowledge courses and received 5-star certification within one week• Developed a client base through walk-ins, outbound phone calls and e-mails, and customer referralsCurrently serving as a product specialist for sales of new, certified pre-owned, and used vehicles.

Travel across Central Florida to 22 branch locations performing all Teller and Member Service Representative functions to meet operational needs.• Exceeded loan goal by over 300% with over $1 million in loans disbursed in 2017 • Maintained 100% cash drawer accuracy, performing above 95% goal• Achieved 100% average across four secret shops, performing above 94% secret shop goal• Sought additional training for Head Teller activities and attended all Head Teller meetings• Performed additional tasks within Branch Operations, including: indirect account origination, New Account Verification Auditing (NAVA), and core system service pack testing• Completed all mandatory Credit Union annual training modules ahead of deadline and completed 21 additional Credit Union Professional Development courses

-Conducted baseline company assessments via phone conferences, in-person meetings, and e-mails with client as well as external research; develop SWOT analysis-Collaborated with team members to develop organizational goals, marketing strategies, and outline actionable future steps; completed request for proposal, statement of work, and non-disclosure agreements-Presented completed work to management with PowerPoint and formal report; Respond to feedback and make noted adjustments to final deliverables

-Organized transcripts, team rosters, and game film from potential high school recruits-Executed security operations to uphold the necessary level of discretion and safety for practice-Ascertained crucial information about recruits such as name, position, high school, etc.-Interacted with recruits and parents on official campus visits and answer questions