• Led five business segments with 200+ customers and a turnover of over Rs. 110 crores • Created geographical Marketing Zones with target-based incentives to improve Sales by 50%• Implemented KPI based dashboards tracking profitability by Product, Salesperson and Customer• Improved collections processes and reduced aging Accounts Receivables by 30%• Pioneered 3-year Roadmap planning prioritizing customer service and operational efficiency through digital transformation• Launched mobile apps to track leads, submit orders with approval workflow and provide delivery updates• Automated business processes through Microsoft Power platform boosting productivity by 45%• Migrated workloads to AWS boosting performance by 10x along with increasing availability to 99.95%

Focused on enabling business and IT leaders to make process, data and technology investment decisions that balance and prioritize current operational demands and opportunities with the longer-term strategic vision of the organization.• Led AWS adoption and promoted early use-cases for Cloud Migration such as Disaster Recovery, Web Applications as well as fun Machine Learning projects such as AWS DeepRacer• Led Enterprise Architecture Board with global representation across TMHCC sub-companies to share best practices, new technological innovations, create process and technology standards• Promoted Enterprise Security standards and managed phased adoption across subsidiaries• Founder and leader of the Table Tennis Club at TMHCC with 90+ members to promote 'Work Hard-Play Hard' vision. Created a mobile app for all employees to reserve Table-Tennis tables and earn bragging rights by reporting scores. Earned PowerApps Champion nomination with Microsoft for pioneering PowerApps use within TMHCC.

Led Business Intelligence, Database Administration and Enterprise Software Support Teams• Managed 9 business critical applications with customers across US, UK, Spain and Ireland.• Led companywide initiatives to gain security compliance across all global IT teams reporting directly to the President/COO and CIO.• Increased service levels by 30% through High Availability solutions and pro-active monitoring.• Tripled customer base through customer-focused solutions and dedicated 24x7 support.• Directed IT integration efforts during Mergers & Acquisitions and reduced employee turnover by 35%.• Managed Enterprise Agreements with Microsoft (EA, EAP, SCE and Premier) and IBM; achieved savings over $800K through licensing optimization.• Accountable for multiple team budgets with over $3 million combined.• Pioneered TMHCC’s first IaaS implementation using Microsoft Azure cloud increasing performance by 300%• Conducted business research to make informed product design and purchase decisions.

- Performed multiple roles: Program Manager, Technical Supervisor, Solution Owner- Directed 16 member development team and led 3 capital programs supporting $24 million in revenue- Headed re-architecture of a 24x7x365, Highly Available, Commercial application, transforming a Windows application to an HTML5 modern Web application (Improved accessibility and performance allowing 150% growth)- Developed business cases and procured funding worth $4.5 million from the Executive Investment Council- Responsible and accountable for managing financial forecasts and project budgets of $2 million- Coordinated with 5 Product Owners to anticipate their needs and planned three year application roadmaps- Actively engaged with technical teams to analyze and guide key technical decisions including Technology platform, Application and Database design, Infrastructure components, SLAs and Performance metrics

- Promoted to Technical Lead within 6 months and led 4 Agile projects with teams varying from 3 to 8 developers- Facilitated daily status meetings, organized code reviews and undertook the toughest technical tasks- Recognized with ‘Every One Matters’ award thrice for outstanding contribution on projects in 2008-09- Designed and led Data Analytics services viz. Price Verification and Opportunity Buying, that examined customer purchasing patterns and contract pricing to provide future recommendations offering 50% cost savings- Conceptualized and pioneered the first web presence for the internal division through SharePoint that commercialized the in-house clinical knowledge

- Specialized in Web Application Development and led 2 projects- Saved 20,000 man hours/year by conceptualizing and innovating a workflow manager that automated internal business processes through event-driven electronic workflows- Analyzed and merged data sources from PeopleSoft, Access and Excel to create a centralized Data Repository- Reduced development effort by 50% by evaluating and upgrading the technology platform to .NET framework- Designed and implemented the functionality to segment physicians based on their usage of different medical devices allowing sales representatives to analyze product markets and align Marketing strategy