Anke Bronius Email & Phone Number

Netherlands

London, United Kingdom

London, United Kingdom

• Working for in the support services of SThree which is the parent company of several recruitment brands. Reporting to the credit control supervisor within a team of 14.
• Responsible for approx. € 14M of debt across 260 accounts for 4 different brands over 3 Dutch offices.
• Timely and effective collection of all debts and customers payments by contacting client about the debt by telephone and email and reducing debtor days and maintaining records in SAP of all chasing activity.
• Processing and generating reminder letters and monthly statements.
• Investigating and resolving queries relating to non payment of invoices.
• Maintaining good relationship with the Sales team and other internal departments and Resolving queries internally.

London, United Kingdom

Responsible for gaining financial references, maintaining client profiles, and ensuring payments are made on time. Managing restricted clients and monitoring sales and raise after sale invoices.

London, United Kingdom

• Working for a leading global professional services firm that helps organizations improve performance through effective people, risk and financial management and reporting to the Finance Manager of the UK and the.
• Solely responsible for all Anglo Dutch communication and accounting between our London and Dutch offices.
• Responsible for approx. £6M of debt across 600 accounts over 3 Dutch offices.
• Maintaining accurate and up to date client details & account records and accurate records of all chasing activity.
• Managing the outstanding sales ledger balances falling due and contact clients by appropriate means, before the balances become due, to confirm payments using professional communications via telephone and email.
• Proactively resolved all problems for clients, copy invoices, proof of delivery, credit notes, and liaises internally to progress any problems that are being handled in any other department ensuring that they are dealt.

London, United Kingdom

• Worked for a credit management agency, delivering credit management solution to customers in various industries and countries and reporting to the Credit Control Manager within a team of 8.
• Maintaining detailed records of interaction with customers.
• Responsible for the debt collection across 250 clients.
• Chasing for overdue payments for several clients (Monster, Reed Business Information, Pitney Bowes, Bupa Wellness and Federal Express).
• Taking details of all customer queries and feedback as well as negotiating methods of payment.

• Providing high levels of customer service that ensure customer needs are fully understood and met.
• Answering clients' questions and dealing with customer queries in a very busy inbound call centre.
• Offering professional advice to clients over all aspects of their financial options.
• Sales and Marketing, Promoting new initiatives and encouraging investment.