Anke T. Email & Phone Number

Halle, Saxony-Anhalt, Germany

• Requirements gathering• Test design and execution• Functional and explorative testing, UAT, regression• Defect reporting and tracking

Halle, Saxony-Anhalt, Germany

Responsible for delivering QA to internal projects. Ensuring test coverage, feature validation and giving consistent feedback on health of the systems. Subject matter expert of all QA topics within development team.

Dublin, Ireland / Halle, Germany

• Review and analysis of customer requirements, design of test cases based on same.• Test execution, defect reporting and tracking.• System testing, regression testing, explorative testing, UAT

Dublin, Ireland

Administrative backup, support and assistance to Service Delivery Team• Documentation of meetings• Management of service de-transitions by working with relevant teams• Ensure timely invoicing of income, securing POs• Ensure recurring projects have correct recurring amount entered• ISO compliance: ensure service reviews are documented correctly and CRM kept up-to-date

Dublin, Ireland

System testing for various clients prior release to UAT• Writing and execution of test scripts, fault logging, regression testing• Liaise with developers and managers

Dublin, Ireland

Data processing and membership card printing• Data validation, formatting and upload to membership system• Matching of unassigned payments• Membership card printing, packing and distribution to members• Data validation and removal of duplicates, data cleansing

Dublin, Ireland

• Assess all Microsoft Change Requests, assign resources from relevant functional teams and liaise with third parties.• Initiate changes and improve Zomax methodologies.• Assess feasibility and impact and finalise scope with client.• Manage all change requests through to implementation.• Track status and report to all stakeholders.• Facilitate weekly client meetings.• Prepare monthly invoices and metrics.

Dublin, Ireland

• Prepared test systems with sample data and business rules.• Executed test scripts.• Logged faults and performed regression testing. • Provided feedback and participated in daily triage communication sessions. • Live system data analysis and cleansing for major data migration projects.

Dublin, Ireland

Provided knowledge-based telephone and email customer care to German, Austrian and Swiss customers

Certificate Of Chamber Of Industry And Commerce, Einzelhandel

Education record