Ankesh Kumar Email & Phone Number

Delhi, India

• Collaborate with Clients to plan and facilitate business requirements gathering sessions with business groups for conducting requirements workshops and backlog refinement meetings to document requirements, validate.
• Tracking tasks and accurately providing time estimates for tasks and requirement estimations. Participate in all AGILE ceremonies and activities.
• Worked on User management and created multiple business and partner users in production. Worked on OWD security model, sharing rules, field level security and object level security.
• Worked with a large set of data operations using tools like data Loader, Import wizard, workbench tools.
• Extensive exposure to FLOWS (Record Triggered, Screen, Auto Launched, Scheduling Flows). Migrated all the automated processes to FLOWS.
• Working on immediate defect issues, enhancement change requests by end users.

• Participated in the design, development and implementation of use cases and test plans based on the business requirement. Interact with cross-functional teams to ensure business processes and rules are aligned.
• Analyzed requirements, attended change request meetings to document changes and implemented procedures to test changes
• Support implementation, coordinating tests, observing testing of the project to validate performance and reporting issues
• Prioritize testing tasks based on goals and risks of the project and ensure testing milestones, activities and tasks are completed as scheduled.
• Coordinate the Bill validation with the client team and actively suggest alternative solutions for a retest
• Worked on queue management, list views, triaging the cases to appropriate team

• Conducted research, analyzed and business operations and involved in product development, providing key insights based on predictive modeling.
• Participated in the design, development and implementation of use cases and test plans based on the business requirement. Interact with cross-functional teams to ensure business processes and rules are aligned.
• Analyzed requirements, attended change request meetings to document changes and implemented procedures to test changes. Support implementation, coordinating tests, observing testing of the project to validate.