Anket Kumar
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Anket Kumar Email & Phone Number

Operational Specialist at Magnit
Location: Vadodara, Gujarat, India 4 work roles 3 schools
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Current company
Magnit
Role
Operational Specialist
Location
Vadodara, Gujarat, India

Who is Anket Kumar? Overview

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Quick answer

Anket Kumar is listed as Operational Specialist at Magnit, based in Vadodara, Gujarat, India. AeroLeads shows a matched LinkedIn profile for Anket Kumar.

Anket Kumar previously worked as Quality Analyst at Etech Global Services and Operations Department Specialist at Etech Global Services. Anket Kumar holds Bachelor Of Engineering (Be), Computer Science from Chhattisgarh Swami Vivekananda Technical University,Bhilai.

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Magnit

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Profile bio

About Anket Kumar

currently seeking opportunities as a Technical Support Analyst. With a strong background in IT and a passion for problem-solving, I'm ready to bring my skills to a dynamic and innovative team.In my previous roles, I've gained experience in troubleshooting, managing IT infrastructure, and providing top-notch customer service. I'm known for my ability to quickly diagnose and resolve technical issues to ensure minimal downtime and maintain user satisfaction.I'm particularly interested in roles where I can leverage my technical skills to improve processes and contribute to a team. If you know of any opportunities or if you're interested in connecting, please feel free to reach out or share my profile.

Listed skills include Microsoft Office, Customer Service, Microsoft Excel, Management, and 8 others.

Current workplace

Anket Kumar's current company

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Magnit
Magnit
Operational Specialist
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4 roles

Anket Kumar work experience

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Operational Specialist

Current
Magnit

Vadodara, Gujarat, India

Handle second-tier escalated cases, providing in-depth technical support and troubleshooting to ensure timely resolution and customer satisfaction.- Assist and guide first-tier associates, serving as a subject matter expert and providing mentorship to enhance their technical skills and knowledge.- Participate in standup calls to share product knowledge and updates with colleagues, fostering a collaborative and informed support team environment.- Collaborate with the development team, actively participating in meetings to discuss open support tickets and provide input on technical resolutions.

Nov 2022 - Present

Quality Analyst

Etech Global Services

Vadodara, Gujarat, India

Oversee troubleshooting of customer issues over calls, ensuring prompt and effective resolution to deliver optimal solutions and maintain customer satisfaction.

Jan 2022 - Jan 2023

Lead Quality Assurance Analyst

Greenpenn Outsourcing Business Advisory

Pune, Maharashtra, India

I was responsible for Compile and analyze statistical data, Identify and remedy defects within the production process.Recommend, implement, and monitor preventative and corrective actions to ensure that quality assurance standards are achieved.

Jun 2019 - Dec 2020
3 education records

Anket Kumar education

Bachelor Of Engineering (Be), Computer Science

Chhattisgarh Swami Vivekananda Technical University,Bhilai

Hssc, Social Sciences

Kendriya Vidyalaya

Activities and Societies: DEBATE TEAM, NATIONAL LEVEL TENNIS PLAYER

FAQ

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What company does Anket Kumar work for?

Anket Kumar works for Magnit.

What is Anket Kumar's role at Magnit?

Anket Kumar is listed as Operational Specialist at Magnit.

Where is Anket Kumar based?

Anket Kumar is based in Vadodara, Gujarat, India while working with Magnit.

What companies has Anket Kumar worked for?

Anket Kumar has worked for Magnit, Etech Global Services, and Greenpenn Outsourcing Business Advisory.

How can I contact Anket Kumar?

You can use AeroLeads to view verified contact signals for Anket Kumar at Magnit, including work email, phone, and LinkedIn data when available.

What schools did Anket Kumar attend?

Anket Kumar holds Bachelor Of Engineering (Be), Computer Science from Chhattisgarh Swami Vivekananda Technical University,Bhilai.

What skills is Anket Kumar known for?

Anket Kumar is listed with skills including Microsoft Office, Customer Service, Microsoft Excel, Management, Microsoft Word, Powerpoint, Public Speaking, and Research.

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