- Created a linear allocation model based on data of 200MTO clients with 150grades leading to 36% better scheduling- Created & automated Sales dashboard to monitor 40+ KPIs on Power BI hence reducing TAT by ~34%- Implemented Governance via integrated Program Management tool, hence improving efficiency, reducing lead time by ~23%- Streamlined the Complaint Management and Quality vertical by making team adhere to TATs via setting up governance resulting in reduction of repeat complaints & ~20% reduction in COPQ

Project Accelerate – Channels Business• Built standardized processes to efficiently onboard 20 Distributers and conduct 50+ Reseller Appraisals• Liaisoned with 10+ external partners to identify opportunities & drive new Value Offering ProjectsOpportunities for Working Capital reduction in EPC BU through optimization of execution cashflow • Worked as a Strategy SPOC for EPC business and created an Annual Business Plan for FY22-23• Reduced project timelines by ~55% by ensuring diligent acceptance of the TOC based project delivery platform• Devising ways & means to align Contractor BBU with Client's BBU to minimize working capital for execution• Monitored and controlled existing project’s progress; ensured commissioning within proposed timelines and under stipulated budget• Contributed to Annual Business Plan for EPC business unit by evaluating the market trends, capability mapping, and competitor analysis• Devised the Go-To-Market strategy for third-party Solar O&M to acquire 500 MW of operational capacity

Estimating the requirement of Aluminium in the Indian Power Sector• Forecasted demand of 24 lakh tonnes of Aluminium till FY23 by investigating primary & secondary sources for business planning• Prepared a report on the Indian Power sector Value Chain by interviewing customers & industry experts• Helped to develop new conductors & evaluated Aluminium consumption by understanding customer preferences via surveys• Identified structural shifts in the Power T&D sector by analyzing primary and secondary data sources• Project output fed into the Go-To-Market and Diversification strategy of Vedanta Aluminium Business

HCL SPOT Awardee• Involved in Requirement Gathering from the business client to deliver SAP solutions on MS Azure.• Initiated successful renewal of contract with the client because of 20% reduction in support activity• Managed the scope of the deliverable, feasibility assessment and prioritizing deliverable for the client.• Communicated with business for standard processes, requirements, progress and status of project.• Provided quick resolutions for client concerns and maintained accounts in green status.• Participated in workshops with senior client managers to resolve disputes relating to scope of project.• Engaged with client SMEs to re-engineer business processes leading to 10% improved project margins.• Offshore SAP landscape management.• Planning and Undertaking scheduled maintenance upgrades.

• Troubleshooting of Customer routing issues.• Proficiency in monitoring all customer sites on SMARTS tool and giving them best possible solution by troubleshooting in proactive manner and maintaining relationships through the provision of high quality service. • Monitoring and Fault Management (IP Networks) IPVPN and IP access Customer services.• Solving customer queries to a satisfactory level of their requirements and leaving a benchmark.• Ensuring correct and proactive service is provided.• Maximizing every proactive opportunity by notifying customer about error in their network.

• Troubleshooting of Customer routing issues• Have strong engineering methodologies, experience and discipline, including networks, applications, system design and testing and support.• Technical support L2 for the Customer Diagnostic and Escalation handling