Offering nearly 2 year of experience in supply chain and operations management, specializing in the retail sector.Currently spearheading operations excellence at DHL ADIDAS, focusing on driving efficiency and productivity.Skilled in defining KPIs, enhancing productivity, resource planning, and waste reduction.Proven track record of setting out standards for various operational areas; implementing quality systems & procedures to facilitate a high-quality customer experience, while adhering to the SLA.Proficient in monitoring the overall functioning of processes, identifying improvement areas and implementing adequate measures to maximize customer satisfaction level.Knowledgeable in implementing Robotic Process Automation (RPA) to streamline operations.Excellence in assessing and generating creative and innovative approaches in a variety of business settings to reduce process variations in line with various methodology principles; creating better linkages across functions, divisions, and suppliers.A thorough professional with a proactive attitude, capable of thinking in & out-of- the-box along with generating new design solutions & ideas.

Leading Adidas b2c site for the driving the operation excellence.• Implementation of all the elements on the site which includes defining the KPI and Responsibility, Productivity improvement, Smart Resource Planning, and cutting down the waste for the increasing the GP for the site.• Successfully achieved the gold certification from the Adidas for achieving the same level of OMS standard in DHL.• Effectively managing end to end supply chain of the one biggest retail customer with i.e., Adidas (B2C) with 2 million of inventory having value of above 600 CR with meeting all the SLA and KPI of inbound and outbound. Keeping the inventory accuracy by performing cycle count and performing RCA for each discrepancy.• Responsible for analyzing the P&L of the account like cost allocation, Manpower Cost, Resource cost and optimizing and optimizing and save the cost to increase the margin through which successfully maintaining 15% of margin monthly with the 2.5 CR of billing.• Procurement of the site which includes Vendor Management with applying Cost Reduction Techniques to reduce the overall cost of vendor invoices.• Planning of warehouse processes audit schedule for measuring effectiveness and identifying gaps which further improved through RCA & CAPA.• Finding growth opportunities in the existing customer with managing their KPI & SLA with responsibility of BCA of the customer.• Understood all the function of supply chain in the learning phase of Graduate Trainee like Solution Design, Customer Development, Program Management etc.

: Gained knowledge of DHL: Warehouse, work on crown site of North(Adidas)• Inventory management: Cycle count, Empty location, Put away audit• Processes: Inbound, Outbound, Dispatch, Return• Warehouse management system• Work on PTL (put to light)• Work on SAP software: generating purchase invoice, purchase order,• Reverse logistics and forward logistics• Team management: manage team of 50 people with different department leads

skill covered. Marketing and sales strategy. Research. Marketing segmentation. Consumer behaviour

skills covered* Inventory Management*Vendor Management*Sales Order Management*Operation Procurement

skill covered. Sales funnel. Creation of key Visuals and Presentation. Promotion: Integrated Marketing Communications. Comprehensive Knowledge. Segmentation and Targeting. Marketing and Sales Strategy. Consumer Behaviour

skills covered. Marketing and Sales Strategy. Consumer Behaviour. Research. Segmentation and Targeting