• SAFe 4® Certified, Scrum Alliance - Certified Scrum Master (CSM)® • PGDM in marketing with 12+ years of Total IT Experience.• Currently working with IBM India Pvt. Ltd. (Feb’10 – till date) as a Scrum Master/Project Manager with prior experience as Test Manager.• Good Understanding and Experience in implementing Agile Methodologies (Scrum) within the project and working in agile framework.• Experience in Handling Multiple team at once as a Scrum Master.• Facilitate Sprint planning, daily Stand-up meetings, Sprint Review, Sprint retrospectives, stakeholder meetings.• Expertise in creating the Test Scope Document, Test Plan Document.• Exposure to FOCUS Tool for CTD in designing the test cases.• Expertise in System Integration Testing Release plan for the Builds to be provided to Client• Defined the Quality Processes within the project, creating peer review checklist for different phases of the project.• Implementing Quality Assurance tool to track the progress of the project in the different phases.• Implemented the Best Practices to maintain the Lesson learnt documents to document the issue faced during any support.• Conducted Brown-Bag sessions for the team to explain the processes and domain knowledge.• Varied OSS/BSS experience – Service fulfillment, Service Assurance, Rating & Billing.• Worked on different Siebel vertical – Siebel Call center, Siebel Sales and Distribution, Siebel Wireless, Partner Portal, Siebel CTI.• Creating test deliverables like Test Reports, Test Closure Reports & Phase Handover doc.• Resolving any issues within the team and motivate the team to achieve common team goal.