• Provided end-user desktop support, including application installation, troubleshooting, and maintenance to ensure uninterrupted workflow• Addressed concerns and inquiries from college students, faculty, and staff members, fostering a welcoming and supportive atmosphere• Assisted in functional team duties, including systems integration design and vendor software setup/configuration, ensuring smooth implementation across various projects

• Built out data and reporting infrastructure from ground up using Tableau and SQL to provide real-time insights into product, marketing funnels, and business KPIs• Designed and implemented a series of dashboards and data visualizations, communicated key trends and insights to executive leadership, leading to data-driven decision making and optimized business performance• Contributed to training 20+ colleagues on effective use of Power BI, leading to an 11% increase in BI usage• Orchestrated and guided a high-performing team of 10 through seamless coordination and adept management, resulting in an Agile level-3 master competency achievement and a 30% increase in project delivery efficiency

• Compiled data using data visualization on Excel, working 2 senior business analysts to infer meaningful insights improved organizational process for several hostels, saved a total of 90 man hours per month• Scheduled meetings with new prospect companies, while maintaining detailed weekly call logs and sales reports• Identify ways to build brand awareness through engaging campaigns that establish the company’s reputation, incite curiosity and inform potential customers• Led a high-performing team of 10, achieving Agile level-3 mastery and a 30% increase in project delivery efficiency

• Developing Projects using Express Js, Angular Development to create a RESTful API and building dynamic web sites and web applications.• Created a MySQL, Angular, Express. js and Node. js based Mobile E-Commerce Store.• Created Node Express.js API that performs basic CRUD operations on a particular Student with a relational database.