• KAM for certain valuable clients of the company.• Process Solution Analyst for clients• Understanding the key pain areas of customer day to day operations and converting it to automated process.• Defining the Process Flow for the automation system.• Providing value additions in the existing process customer from the knowledge base of my career and automation knowledge.• Ensuring the prompt and successful working of the software’s and automated solutions, troubleshooting.• Handling Software development requirement and creating the Processes Document for internal departments + Clients.• Coordinating with development and QC team for solution implementation.• Coordinating with Clients for their requirement automation.