• Act as Subject Matter Expert to support end usersCreate test data, design test cases, develop test procedures, plan and execute tests, and report and verify errors. Conduct test analysisApply functional, regression, and integration testing• Monitor defects with IBM Jazz• Develop testing strategies• Support test environment build-outParticipate in product design reviews to provide input on functional requirements, product designs, schedules, or potential project risks• Prepare and deliver reports, recommendations, or alternatives that address existing and potential areas of improvement in the Quality Assurance department• Document software defects in a manner consistent with the agreed upon documentation scheme and reports defects to the project team and clients as appropriate• Deep experience with Agile development methodologies, performed as Scrum Master• Consistently demonstrated ability to rapidly triage technical issues that are both complex and complicated• Exceptional attention to detail and proven ability to identify process improvement opportunities