Customer Success Specialist
Current
Dec 2022 - Present
AeroLeads people directory · profile
Ankit Chauhan Email & Phone Number
Customer Success Specialist
at
WebBee Global
LinkedIn matched
✓ Verified July 2026
3 data sources
Profile completeness 86%
Current company
Role
Customer Success Specialist
Location
Ghaziabad, Uttar Pradesh, India
Company size
Who is Ankit Chauhan? Overview
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Quick answer
Ankit Chauhan is listed as Customer Success Specialist at WebBee Global, a with 37 employees, based in Ghaziabad, Uttar Pradesh, India. AeroLeads shows a matched LinkedIn profile for Ankit Chauhan.
Ankit Chauhan previously worked as Senior Technical Support Executive at Graphy Inc.. Ankit Chauhan holds Bachelor Of Technology - Btech, Mechanical Engineering from Apj Abdul Kalam Technological University.
Company email context
Email format at WebBee Global
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WebBee Global
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Profile bio
About Ankit Chauhan
• A goal-oriented professional with 3+ years of experience in Technical Support with SaaS-based products. • Showcased expertise in ticketing tools, emails, chat, calls & identified software solutions.• Keen customer-centric approach with skills in addressing client priorities and solving escalations within prescribed TAT, thereby attaining client delight and high compliance scores• Worked closely with the managers and team to achieve the resolution in a timely manner for complex and critical incidents.• Maintaining an orderly workflow according to priorities; navigating customers through product details and assisting customers with current & past software releases.• Successfully maintained an orderly workflow according to priorities; navigated customers through various apps for data sharing & synchronization.• Excellent interpersonal skills with problem-solving, logical thinking and analytical capabilities.
Current workplace
Ankit Chauhan's current company
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Webbee Global
2 roles
Ankit Chauhan work experience
A career timeline built from the work history available for this profile.
Senior Technical Support Executive
• Responsible for onboarding the client on our SaaS-based Edtech LMS product. • Responsible for Product Demo & updating them for content uploading, price controllingand Certification designing. • Resolving queries and concerns of (Regarding bulk SMS services, API, SMPP, Message delivery, Course creation & Content creation, etc) enterprise Client & Reseller via Mail and phone.• Fetching data from DB through basic SQL queries & checking logs.• Daily basis monitoring of SMS gateways, Client traffic status & responsible for DLT registration. • Involved in integrating third-party tools like Zoho, Zapier, Pabbly, Zoom, Fomo, Vimeo, SproutVideo, Facebook, Pickrr etc.• Involved in Social Media marketing & advertising with the help of Mailgun, MailChimp, Facebook. • Responsible for Payment gateway tools integration i.e PayPal, Razorpay, Instamojo, Stripe & PayU Money.• Have good knowledge of UAT (User Acceptance Testing), Bug Testing, New feature testing.• Provide technical support and ad-hoc training to customers who uses the company’s product and replying to inbound queries.• Involved in Website designing for clients through a product website builder.• Expertise in Domain Pointing & troubleshooting domain-related issues. • Guiding the end customers in resolving application building-related issues.
Apr 2020 - Dec 2022
Team & coworkers
Colleagues at WebBee Global
Other employees you can reach at webbeeglobal.com. View company contacts for 37 employees →
ES
Ekta Sharma
Colleague at Webbee GlobalNoida, Uttar Pradesh, India
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VV
Vishal Verma
Colleague at Webbee GlobalNew Delhi, Delhi, India
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SK
Suraj Kumar Upadhyay
Colleague at Webbee GlobalNoida, Uttar Pradesh, India
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VT
Vipin Tiwari
Colleague at Webbee GlobalDelhi, India
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DS
Divyanshu Sahu
Colleague at Webbee GlobalNew Delhi, Delhi, India
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PK
Puneet Kumar
Colleague at Webbee GlobalFaridabad, Haryana, India
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PS
Prashant Sharma
Colleague at Webbee GlobalNoida, Uttar Pradesh, India
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DA
Danial Ahmed
Colleague at Webbee GlobalIslāmābād, Pakistan
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VR
Vijay Rawat
Colleague at Webbee GlobalNoida, Uttar Pradesh, India
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SC
Shruti Chauhan
Colleague at Webbee GlobalUttar Pradesh, India
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Ekta Sharma
Colleague at Webbee GlobalNoida, Uttar Pradesh, India
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VV
Vishal Verma
Colleague at Webbee GlobalNew Delhi, Delhi, India
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SK
Suraj Kumar Upadhyay
Colleague at Webbee GlobalNoida, Uttar Pradesh, India
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VT
Vipin Tiwari
Colleague at Webbee GlobalDelhi, India
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DS
Divyanshu Sahu
Colleague at Webbee GlobalNew Delhi, Delhi, India
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PK
Puneet Kumar
Colleague at Webbee GlobalFaridabad, Haryana, India
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PS
Prashant Sharma
Colleague at Webbee GlobalNoida, Uttar Pradesh, India
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DA
Danial Ahmed
Colleague at Webbee GlobalIslāmābād, Pakistan
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VR
Vijay Rawat
Colleague at Webbee GlobalNoida, Uttar Pradesh, India
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SC
Shruti Chauhan
Colleague at Webbee GlobalUttar Pradesh, India
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1 education record
Ankit Chauhan education
FAQ
Frequently asked questions about Ankit Chauhan
Quick answers generated from the profile data available on this page.
What company does Ankit Chauhan work for?
Ankit Chauhan works for WebBee Global.
What is Ankit Chauhan's role at WebBee Global?
Ankit Chauhan is listed as Customer Success Specialist at WebBee Global.
Where is Ankit Chauhan based?
Ankit Chauhan is based in Ghaziabad, Uttar Pradesh, India while working with WebBee Global.
What companies has Ankit Chauhan worked for?
Ankit Chauhan has worked for Webbee Global and Graphy Inc..
Who are Ankit Chauhan's colleagues at WebBee Global?
Ankit Chauhan's colleagues at WebBee Global include Ekta Sharma, Vishal Verma, Suraj Kumar Upadhyay, Vipin Tiwari, and Divyanshu Sahu.
How can I contact Ankit Chauhan?
You can use AeroLeads to view verified contact signals for Ankit Chauhan at WebBee Global, including work email, phone, and LinkedIn data when available.
What schools did Ankit Chauhan attend?
Ankit Chauhan holds Bachelor Of Technology - Btech, Mechanical Engineering from Apj Abdul Kalam Technological University.
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