Ankit Dadwal

Ankit Dadwal Email and Phone Number

Senior Support Associate & Sr. Network Analyst | IT Services @ Tech Mahindra
pune, maharashtra, india
Ankit Dadwal's Location
Chandigarh, India, India
Ankit Dadwal's Contact Details

Ankit Dadwal work email

Ankit Dadwal personal email

n/a
About Ankit Dadwal

Pragmatic Professional in Information Technology/ Operations & Basic of Digital Marketing with a demonstrated history of working in the technology. Skilled in IT, Operations Management, Manual Software Testing, Agile methodologies & Scrum, Microsoft Excel. Strong IT- services professional with an Engineer's Degree focused in Information Technology from Lovely Professional University.

Ankit Dadwal's Current Company Details
Tech Mahindra

Tech Mahindra

View
Senior Support Associate & Sr. Network Analyst | IT Services
pune, maharashtra, india
Website:
techmahindra.com
Employees:
109765
Ankit Dadwal Work Experience Details
  • Tech Mahindra
    Sr. Technical Engineer
    Tech Mahindra Jun 2023 - Present
    Chandigarh, India
  • At&T
    Network Operations Specialist
    At&T Jun 2023 - Present
    United States
    Currently handling & supporting business clients of AT&T across the globe through AT&T Business tools and analysing the live scenarios using testing tools like CTP & BGP and move the tickets into the concern team for investigation.
  • Tech Mahindra
    Senior Technical Analyst
    Tech Mahindra Jun 2019 - Oct 2021
    Chandigarh Area, India
    Work on the project of AT&T FUSION (SALES OFFLOAD) as Service Delivery Manager. Handle the cases of business clients related to the Internet and routers. Manage and work on the cases through email. Work with IT- technical support team and provide live information of ongoing alerts.Analyzing and getting hands-on experience with AT&T tools.
  • Tesspro
    Subject Matter Expert Lead
    Tesspro May 2016 - Apr 2019
    New Delhi Area, India
    • Handling group of 5 people and working all together in Quicken & Quickbooks Software Application• Identified client issues, operational issues and devised goals and plan to address them.• Assigned tasks to individual in a team.• Monitored progress of each team member toward goal attainment & utilizing data in MS-Excel spreadsheet applications.• Reduced defective part of devices upgrade the software whenever possible for the implementation of the plans.• Conducted analysis of progress and held weekly meetings regarding goals and tasks. • Coordinated with human resources team in forming and training across functional department• Sets challenging cross-functional goals that support the organizational goals and strategies.• Monitored company policies and developed new operational procedures for firm in order to increase efficiency.• Good knowledge about ticketing tools and Basic knowledge on windows servers• Working as head of the IT- technical support team and provide live information of ongoing alerts
  • Concentrix
    Senior Practitioner
    Concentrix Nov 2013 - Apr 2015
    Gurgaon, India
    • Handle the role of Senior Technical Analyst with client “US-INTUIT”• Successfully executed client queries associated accounting software like Quicken & QuickBooks.• Managed accounting software of Intuit (Quicken & QuickBooks) and describe the execution of the software.• Attended the training sessions for “Stress Management” & “Voice and Accent”.• Received live training from US-Client• Delivered presentation in a group about the software execution
  • Convergys Intelligent Contact
    Technical Analyst
    Convergys Intelligent Contact May 2012 - Oct 2013
    New Delhi Area, India
    • Worked on the technical support profile and troubleshoot on different platform: Windows and also on Iphone and Ipad.• Versatile and willing to work on Operations and Database.• Worked on MS-outlook mail issue, Printer issue, Optimization, Internet Network & Emails.• Worked on online software support issues and sales too

Ankit Dadwal Skills

Windows Server Requirements Analysis Active Directory Networking Data Analysis Microsoft Sql Server Troubleshooting System Administration Oracle Chrome Extensions Operations Management It Operations Microsoft Excel Javascript It Recruitment Technical Support Sql It Service Management Databases

Ankit Dadwal Education Details

  • Lovely Professional University
    Lovely Professional University
    Information Technology

Frequently Asked Questions about Ankit Dadwal

What company does Ankit Dadwal work for?

Ankit Dadwal works for Tech Mahindra

What is Ankit Dadwal's role at the current company?

Ankit Dadwal's current role is Senior Support Associate & Sr. Network Analyst | IT Services.

What is Ankit Dadwal's email address?

Ankit Dadwal's email address is an****@****bpo.com

What schools did Ankit Dadwal attend?

Ankit Dadwal attended Lovely Professional University.

What skills is Ankit Dadwal known for?

Ankit Dadwal has skills like Windows Server, Requirements Analysis, Active Directory, Networking, Data Analysis, Microsoft Sql Server, Troubleshooting, System Administration, Oracle, Chrome Extensions, Operations Management, It Operations.

Who are Ankit Dadwal's colleagues?

Ankit Dadwal's colleagues are Vinayak Vinu, Rammohan Chilukuri, Macmac Zamora, Appu Kandipilli, Jaymie-Jade Savard, Voorukonda Deekshitha, Karthik M S.

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