Ankit Dahiya Email & Phone Number

Terrace, British Columbia, Canada

•Supporting the Store Manager with daily administrative tasks.• Direct sales floor activities, ensuring excellence in customer service and resolving store-level problems• Oversee personnel management, interviewing, hiring, training, mentoring/coaching, and evaluating• Manage merchandise selection, window displays, and stocking, working directly with vendors• Supported the sales floor by implementing process improvements.• Managing day-to-day operations of the store. Prepare reports and submit same to the productivity department and ensure compliance with all company policies and procedures.• Overseeing all front-end operations including cash handling, register reconciliation, and customer service

Terrace, British Columbia, Canada

•Supporting the Store Manager with daily administrative tasks.• Direct sales floor activities, ensuring excellence in customer service and resolving store level problems• Oversee personnel management, interviewing, hiring, training, mentoring/coaching, and evaluating• Manage merchandise selection, window displays, and stocking, working directly with vendors• Supported sales floor by implementing process improvements.• Managing day-to-day operations of the store.

Terrace, British Columbia, Canada

•Supporting the Store Manager with daily administrative tasks.• Direct sales floor activities, ensuring excellence in customer service and resolving store level problems• Oversee personnel management, interviewing, hiring, training, mentoring/coaching, and evaluating• Manage merchandise selection, window displays, and stocking, working directly with vendors• Supported sales floor by implementing process improvements.• Managing day-to-day operations of the store.

Vancouver, British Columbia, Canada

• Developed Marketing/Sales excel reports as needed to support various programs/campaigns and analyzed complex customer data, marketing data and industry dynamics to identify and provide recommendations.• Built Excel models to support pricing and promotion decisions and monitored performance of sales data.• Partnered with Business Intelligence team to establish dashboards / reports with KPIs to support data-driven decisions.• Translated marketing/business requirements into business rule definitions, technical requirements, and business process documentation for selection of customer data extracts by a team of developers, using ERP applications.

Gurgaon, India

• Developed, maintained, and renovated databases of 10,000+ records (6TB) in line with Data Management policies to ensure data security and integrity. Conducted data mapping & system integration activities for multiple projects.• Managed data entry standards & procedures across different stakeholders, automated and optimized the workflow with IT & Developer team, increased dashboard reporting efficiency by 30%.• Extracted data from database using MS SQL Server for analysis, reports and dashboards; reported results regularly to internal teams & clients to support strategic decision-making, project progression/performance, and ad hoc activities.• Conducted client business requirement gathering, trend analysis, and predictive analysis, transferred business requests to actionable insights using multi-level data models and BI technologies.

Post Baccalaureate In Computer Science Information System (Data Analytics), Data Science

Bachelor'S Degree, Computer Science