Embedded Insurance (Credit & Travel partnerships)

Driving offline partnerships for ZestMoney EMI Financing program.

Drove Credit Card spends through tactical Merchant offers & EMI program- Planned & executed tactical campaigns with top online and offline merchants across categories like Mobiles (3x growth), Electronics (7x growth), E-commerce (3x growth), Grocery (10x) & Two- wheelers (2x growth) to drive incremental spends- On-boarded 60 + new merchant-funded offers across categories (Apparels, Lifestyle & Beauty) to drive cardmember engagement- Grew the Merchant EMI business by 30% by… Show more Drove Credit Card spends through tactical Merchant offers & EMI program- Planned & executed tactical campaigns with top online and offline merchants across categories like Mobiles (3x growth), Electronics (7x growth), E-commerce (3x growth), Grocery (10x) & Two- wheelers (2x growth) to drive incremental spends- On-boarded 60 + new merchant-funded offers across categories (Apparels, Lifestyle & Beauty) to drive cardmember engagement- Grew the Merchant EMI business by 30% by partnering with leading partners (like Amazon, Flipkart etc.) for No Cost EMI program, continuous engagement for tactical EMI offers and driving marketing calendar. Show less

Drove new business development opportunities for 1000 crore+ turnover 'Delhi Duty Free' account in DelhiInternational Airport:- Prepared Annual Operating Plan including sales budgets andmarketing calendar for the financial year- Performed benchmarking for key categories like Liquor, Perfumes and Confectionery through secondary research- Conducted regular market scanning to identify opportunitiesin the duty free segment- Partnered with airlines and hotels to drive… Show more Drove new business development opportunities for 1000 crore+ turnover 'Delhi Duty Free' account in DelhiInternational Airport:- Prepared Annual Operating Plan including sales budgets andmarketing calendar for the financial year- Performed benchmarking for key categories like Liquor, Perfumes and Confectionery through secondary research- Conducted regular market scanning to identify opportunitiesin the duty free segment- Partnered with airlines and hotels to drive sales throughcross-business opportunities- Ideated promotional campaigns to boost sales by increasingpenetration and spend per passenger- Engaged with partner and other stakeholders effectively toachieve desirable satisfaction scoreHighlight: Appreciated with 'Star Employee' for the month of March'18 Show less

Project: Improving category performance of Perfumes, Cosmetics, Skin Care and Confectionery at Delhi Duty Free in T3 International Airport, Delhi• Benchmarked Delhi Duty Free against global benchmarks like Dubai, Changi, Incheon and Bangkok Duty Free• Identified the potential in terms of revenue mix, sales per passenger and category penetration of the given categories• Conducted in-depth surveys with the passengers to understand non-shopping behaviors• Proposed recommendations… Show more Project: Improving category performance of Perfumes, Cosmetics, Skin Care and Confectionery at Delhi Duty Free in T3 International Airport, Delhi• Benchmarked Delhi Duty Free against global benchmarks like Dubai, Changi, Incheon and Bangkok Duty Free• Identified the potential in terms of revenue mix, sales per passenger and category penetration of the given categories• Conducted in-depth surveys with the passengers to understand non-shopping behaviors• Proposed recommendations on the key levers including brand mix, pricing, promotions, marketing, technology and service delivery Show less

Designed a business re-launch strategy for Titan watches in Thailand marketMethodology followed:1. Carried out primary and secondary research of the watch market including Titan and its competitors in Thailand2. Segmented the Thailand market for watches and identified the prospective target segment for Titan brand3. Formulated a repositioning strategy for re-launch and suggested a communication and distribution strategy for the Titan brand in the Thailand… Show more Designed a business re-launch strategy for Titan watches in Thailand marketMethodology followed:1. Carried out primary and secondary research of the watch market including Titan and its competitors in Thailand2. Segmented the Thailand market for watches and identified the prospective target segment for Titan brand3. Formulated a repositioning strategy for re-launch and suggested a communication and distribution strategy for the Titan brand in the Thailand marketAchievements:1. Appreciated as the Team leader for the project Show less

Project Description: Benchmarked the Operation & Maintenance function for the LPG transmission business of an Oil & Gas giant in IndiaMethodology followed:1. Carried out extensive secondary research to identify relevant KPIs for bench-marking of LPG Transmission as per the industry standards and practices2. Shortlisted peer list for the client for bench-marking its O&M for LPG Transmission Business3. Data Collection and calculation of industry standards for the different… Show more Project Description: Benchmarked the Operation & Maintenance function for the LPG transmission business of an Oil & Gas giant in IndiaMethodology followed:1. Carried out extensive secondary research to identify relevant KPIs for bench-marking of LPG Transmission as per the industry standards and practices2. Shortlisted peer list for the client for bench-marking its O&M for LPG Transmission Business3. Data Collection and calculation of industry standards for the different KPIs based on the peer list4. Recommended the top 3 companies for each KPIs based on the data set and the best practices followed by them to be used for the bench-marking exercise Show less

Roles & Responsibilities:Technical:1. Analyzed business requirements for a major airlines client from UAE2. Enhanced UI of flight booking platform to improve user experience while booking3. Conducted feasibility study and impact analysis of the proposed requirements of the client4. Prepared release notes for the module developed in the development cycle5. Performed functional testing and prepared test case documentsKnowledge Management:1. Provided… Show more Roles & Responsibilities:Technical:1. Analyzed business requirements for a major airlines client from UAE2. Enhanced UI of flight booking platform to improve user experience while booking3. Conducted feasibility study and impact analysis of the proposed requirements of the client4. Prepared release notes for the module developed in the development cycle5. Performed functional testing and prepared test case documentsKnowledge Management:1. Provided knowledge transfer to the fresh joiners in the project2. Code walkthrough of the application to new members in the team Show less

Roles & Responsibilities:Technical:1. Conducted feasibility study and impact analysis of the proposed requirements of the client2. Developed web applications for a logistics client from USA to enable online shipment booking Knowledge Management:1. Provided knowledge transfer to the fresh joiners in the project2. Code walk-through of the application to new members in the teamClient Interactions:1. Participated in periodic meetings with client to update… Show more Roles & Responsibilities:Technical:1. Conducted feasibility study and impact analysis of the proposed requirements of the client2. Developed web applications for a logistics client from USA to enable online shipment booking Knowledge Management:1. Provided knowledge transfer to the fresh joiners in the project2. Code walk-through of the application to new members in the teamClient Interactions:1. Participated in periodic meetings with client to update on the progress of the development and retrospect on the challenges faced 2. Communicated with the client to seek clarification on the business requirementsAchievements:1. Appreciated for delivering a support requirement of the project single-handedly from offshore in direct collaboration with onsite team Show less

Roles & Responsibilities:1. Analyzed business requirements for a major airlines client from Australia2. Developed applications for port engineers to track maintenance activities3. Created proof of concept for critical enhancements of the project4. Provided application support to the client after major maintenance deliverables5. Performed functional testing and prepared test case documents6. Deployment support during Go Live of the enhancements of the… Show more Roles & Responsibilities:1. Analyzed business requirements for a major airlines client from Australia2. Developed applications for port engineers to track maintenance activities3. Created proof of concept for critical enhancements of the project4. Provided application support to the client after major maintenance deliverables5. Performed functional testing and prepared test case documents6. Deployment support during Go Live of the enhancements of the applicationKnowledge Management:1. Created utilities to enhance the productivity of the deliverables of the project2. Code walkthrough of the application to new members in the teamAchievements:1. Awarded ‘iEvolve Certificate’ for May 2013 for process improvement in the business unit2. Appreciated by Project Lead for contribution to the project, 2013 Show less