Ankit Kumar Email & Phone Number

Bengaluru, Karnataka, India

Bengaluru, Karnataka, India

• 3rd level escalation point of contact for IXR, SAS Products at Nokia.
• Provide a support for both software and hardware issues for all Nokia world-wide customers in IXR/SAS products.
• Built the complex network topologies on both virtual and real routes and replicate the customer’s network issues in the TEC lab. Write the python scripts to replicate the complex and time-consuming issues, where more.
• Test and validate the fix/solution provided by R&D in TEC lab prior sharing it with customer. Provided a workaround if any available.
• Provide an on-call outage support to the critical severity service impacting issues, restoring issues ASAP and providing our analysis to customer. Understand the customer network issue and end to end packet flow and.
• Network Scalability Testing for major ISPs. Network Redesign or high visibility configuration changes as per the business requirement.

• Providing guidance on Network Architectures
• Developing and documenting High- and Low-Level Network Designs
• Design Validation and Verification testing
• Interoperability testing
• Network Implementation planning
• Trouble-shooting/fault finding

India

 Test compatibility of the Advantech box with the versa software.  3G/4G test on the Advantech box FW1010 known as V120. Using versa Director GUI tested the Traffic stirring, LIB and SLA. Working on test scenario and approve the CPE for use into the production and the scenarios like single CPE internet, single CPE hybrid, Dual CPE Hybrid and Dual CPE.

India

• Working in the lab to replicate issues found during the troubleshooting or reported by customers.
• Submitting the new found bugs to developers and providing the relevant data from the replication.
• Layer 2/3 protocol/packet capture analysis.
• To assist customer in implementing network setup and advise them to follow best practice referring to our internal database/knowledge base.
• To guide customers for high availability concepts like Graceful Routing Engine Switchover, Graceful Restart, Unified in Service Software Upgrade, Virtual Router Redundancy Protocol.
• To troubleshoot all configuration/network related issues by creating LAB Replication as per customer network and assist them to identify the issue.

India

• Worked as a Network Engineer for Provisioning of MPLS customer’s links through Metasolv (M6) on PE routers.
• Implementing L3 link on PE router.
• Provisioning and Configuration on Layer2 and Layer3 device like router (cisco and juniper), switches (cisco) for MPLS Customer.
• Configuring link connectivity using routing protocol BGP and Static routing.
• Configuration the customer link as per the requirement and change in customer service (Topology change, link shifting, and migration) through planned activity.
• Configuration of CE routers of managed customers.

India