Ankit Kumar Email & Phone Number

Bengaluru, Karnataka, India

Bengaluru, Karnataka, India

3rd level escalation point of contact for IXR, SAS Products at Nokia.•Provide a support for both software and hardware issues for all Nokia world-wide customers in IXR/SAS products.•Built the complex network topologies on both virtual and real routes and replicate the customer’s network issues in the TEC lab. Write the python scripts to replicate the complex and time-consuming issues, where more iterations of different network triggers required. Work closely with 4LS HW/SW engineers and developers/designers to provide fix to the customer.•Test and validate the fix/solution provided by R&D in TEC lab prior sharing it with customer. Provided a workaround if any available.•Provide an on-call outage support to the critical severity service impacting issues, restoring issues ASAP and providing our analysis to customer. Understand the customer network issue and end to end packet flow and understand the possible triggers which could have cause the outage, collect the required logs and kernel/shell dumps to further roote cause/fix/local lab replication the issue.•Network Scalability Testing for major ISPs. Network Redesign or high visibility configuration changes as per the business requirement.•Work on the escalated issues of Junior engineer’s and assist them in troubleshooting and lab replication.•Developing python modules/scripts for log analysis, to build the basic network set up with basic configuration, lab management.•Provide technical training and knowledge sharing sessions to the internal team to strengthen and explore the weak areas of the team.•Deployment/management of virtual labs: vCisco9k on KVM, SRL on Container Lab, vSR on Eve-NGTools Developed:• Python based log file Analysis tool.• Python tool to load the basic configuration on the network element.• Server monitoring script and Router’s Management reachability-check script.

• Providing guidance on Network Architectures• Developing and documenting High- and Low-Level Network Designs• Design Validation and Verification testing• Interoperability testing• Network Implementation planning• Trouble-shooting/fault finding• Knowledge Transfer to in- and external customers• Working on Juniper CSO(Contrail Service Orchestration) product• Deliver SDWAN features

India

 Test compatibility of the Advantech box with the versa software.  3G/4G test on the Advantech box FW1010 known as V120. Using versa Director GUI tested the Traffic stirring, LIB and SLA. Working on test scenario and approve the CPE for use into the production and the scenarios like single CPE internet, single CPE hybrid, Dual CPE Hybrid and Dual CPE internet only.

India

• Working in the lab to replicate issues found during the troubleshooting or reported by customers. • Submitting the new found bugs to developers and providing the relevant data from the replication. • Layer 2/3 protocol/packet capture analysis.• To assist customer in implementing network setup and advise them to follow best practice referring to our internal database/knowledge base.• To guide customers for high availability concepts like Graceful Routing Engine Switchover, Graceful Restart, Unified in Service Software Upgrade, Virtual Router Redundancy Protocol.• To troubleshoot all configuration/network related issues by creating LAB Replication as per customer network and assist them to identify the issue.• To troubleshoot the hardware related issues and raise RMA if hardware issue is identified.• To provide Root Cause Analysis for logs shared by the customer and if any unusual activity with the Juniper Device.• To provide Repair Analysis and Failure Analysis for hardware issue.• To take remote of the customer network and troubleshoot routing protocols related issues like OSPF and BGP.• Providing support for VPN related issues (L3VPN, L2VPN, L2Circuit and VPLS) as most of the customers are from ISP end.• Providing hardware support for M7i,M10i,M120,M320,MX80,MX104,MX240,MX480,MX960,T320,T640, T1600 and T4000.

India

• Worked as a Network Engineer for Provisioning of MPLS customer’s links through Metasolv (M6) on PE routers.• Implementing L3 link on PE router.• Provisioning and Configuration on Layer2 and Layer3 device like router (cisco and juniper), switches (cisco) for MPLS Customer.• Configuring link connectivity using routing protocol BGP and Static routing.• Configuration the customer link as per the requirement and change in customer service (Topology change, link shifting, and migration) through planned activity.• Configuration of CE routers of managed customers.• Configuration for the customer links for ENOC/ GNOC monitoring for managed customers.• Configuration the customer link as per the requirement and change in customer service (Topology change, Qos change, link shifting, and migration) through planned activity.• Provisioning of MPLS customer’s links through Metasolv (M6) on PE routers (CISCO 7200, 7600, XR, XE and Juniper M series).• Configuring network solutions for all business requirements maintaining wan optimization and load balancing.• Troubleshooting for IBGP Peering, advertising and receiving Routes in BGP, Next-Hop Attribute, Route Reflectors, Redundancy by Neighbor Relationships Based on Loopbacks, EBGP

India