As an accomplished Business Analyst, I excel in evaluating and analyzing problems, communicating with stakeholders, and utilizing technology to develop solutions that align with organizational goals. With expertise in requirement gathering, analysis, and documentation, and testing, I have successfully led projects across various domains, including Web and Mobile application development, E-Commerce, and more. I have also worked extensively with Salesforce CRM, including implementing and configuring Salesforce Sales and NPSP Clouds, designing custom Salesforce solutions, and providing post-implementation support to clients. I am highly skilled in engaging with clients, gathering requirements, and creating intuitive Wireframes/Mock-ups to translate their vision into tangible solutions. My proficiency in preparing a range of documents, including Project Proposals, BRD, FRD, SRS, and User-Stories, MSA, Test Cases etc enables me to ensure the successful delivery of projects and achieve optimal business outcomes.Thanks for reading my profile.
Listed skills include Management, Business Analysis, Customer Service, Project Management, and 30 others.