Head of GRCResponsible for handling following type of projects :ISO 27001 Implementation SOC 2 implementationISO 27001 internal auditCybersecurity training

• Assistance with audit planning ISO 27001: 2013• Assistance with Audit reports ISO 27001: 2013 and PCI DSS• Assisting auditors to analyse information security controls • Monitoring security access• Conducting security assessments through vulnerability testing and risk analysis• Analysing security breaches to identify the root cause• Continuously updating the company’s incident response and disaster recovery plans• Verifying the security of third-party vendors and collaborating with them to meet security requirements• Drafting policies related to information security.• Quality assurance of audit reports and all the other documentation related to information security

Using various strategies and tools to provide effective solutions to customers' concerns.Communicating with clients, engineers, and other technicians to ensure that services are delivered effectively.Promptly following up on service requests and providing customer feedback.Monitoring computers and printers performance and developing preventative maintenance measures.Conducting quality assurance and safety checks on all Printers and computers in stock and installed in office.Delivering demonstrations to ensure that customers are educated on safe and effective equipment use.Providing recommendations about new features and product improvements.Monitoring inventory and reordering materials when needed.Conducting research and attending workshops to remain abreast of industry developmentWriting reports and presenting findings to Managers and Supervisors on a regular basisDesigning and implementing policies related information technology.

Using various strategies and tools to provide effective solutions to customers' concerns.Communicating with clients, engineers, and other technicians to ensure that services are delivered effectively.Promptly following up on service requests and providing customer feedback.Monitoring computers and printers performance and developing preventative maintenance measures.Conducting quality assurance and safety checks on all Printers and computers in stock and installed in office.Delivering demonstrations to ensure that customers are educated on safe and effective equipment use.Providing recommendations about new features and product improvements.Monitoring inventory and reordering materials when needed.Conducting research and attending workshops to remain abreast of industry developments.Writing reports and presenting findings to Managers and Supervisors on a regular basisDesigning and implementing policies related information technology.

Set up hardware and install and configure software and driversMaintain and repair technological equipment (e.g. routers) or peripheral devicesInstall well-functioning LAN/WAN and other networks and manage components (servers, IPs etc.)Manage security options and software in computers and networks to maintain privacy and protection from attacksPerform regular upgrades to ensure systems remain updatedTroubleshoot system failures or bugs and provide solutions to restore functionalityArrange maintenance sessions to discover and mend inefficienciesKeep records of repairs and fixes for future referenceOffer timely technical support and teach users how to utilize computers correctly

Determining software and hardware requirements to provide solutions to problemsResponding to inquiries about software and hardware problemsAdapting existing programs to meet users' requirementsInstalling and downloading appropriate softwareEnsuring efficient use of applications and equipmentImplementing computer networksDesigning and maintaining websitesRepairing and replacing peripheral equipment such as terminals, printers and modemsWork in a call center