Head Of Operations
Current• Led the operational and sales strategies for a digital transformation agency specializing in digital marketing, web/app development, and AI-driven solutions.• Developed and implemented high-impact sales strategies, improving lead generation and conversion by 25%.• Managed cross-functional teams to ensure seamless delivery of services, increasing client satisfaction rates by 30%.• Played a pivotal role in acquiring key B2B clients across industries, contributing significantly to… Show more • Led the operational and sales strategies for a digital transformation agency specializing in digital marketing, web/app development, and AI-driven solutions.• Developed and implemented high-impact sales strategies, improving lead generation and conversion by 25%.• Managed cross-functional teams to ensure seamless delivery of services, increasing client satisfaction rates by 30%.• Played a pivotal role in acquiring key B2B clients across industries, contributing significantly to the company's year-on-year revenue growth• Mentored and coached junior sales managers, enhancing team performance by 15% and cultivating future leadership within the organization.• Led cross-functional workshops to drive team collaboration, resulting in improved synergy between sales, marketing, and operations teams. Show less