• Efficiently check-in and check-out hotel guests, ensuring accuracy in reservations and providing excellent customer service.• Manage guest inquiries, requests, and complaints promptly and professionally.• Process payments, handle cash and credit card transactions, and maintain accurate billing records.• Collaborate with other hotel departments to ensure guest satisfaction and resolve any issues.

• Prepared and served hot and cold beverages with exceptional attention to quality and customer preferences.• Provided efficient and friendly customer service, addressing inquiries and resolving complaints.• Maintained a clean and organized work area and ensure proper sanitization of equipment.• Assisted with food preparation and ensure high standards of food safety and hygiene.