Ankit Jain Email & Phone Number

Over 13 years of varied experience in project management, product development, customer and team management. Have worked in global environments, demonstrating excellent teamwork with great feedback from customers in the process.Client Management:❖ Maintained excellent communication across the customer and the company management to avoid escalations proactively.❖ Have been great at building rapport with customer teams.❖ Adept at handling any service level/contractual escalations.Project Management:❖ Have good eye for detail and hence can coordinate the day to day operational issues effectively.❖ Believe in reviewing and discussing with team for the work/code submitted to clients.❖ Managing resources incase of sudden workloads or absences.❖ Good at flagging issues on time to manage quality and delivery of all projects without escalations.❖ Have also led teams to support initiatives to improve quality, reduce turnaround time etc.Team Management:❖ Good at developing strong relationships with the team❖ Coached and counselled team members to help them improve performance and reduce attrition❖ Have experience in developing a conducive environment to provide motivation and development opportunities to the team❖ Have introduced multiple initiatives in technology learning as well as customer support for team development❖ Recognized and rewarded high performances in the past.

• 

  Rajiv Gandhi Prodyogiki Vishwavidyalaya

  First