Ankit Sharma Email & Phone Number

Nanaimo, British Columbia, Canada

• Responsibilities include delivering exceptional customer service, accurately filling orders, scanning products, processing transactions, and communicating with consumers.• A team member who is determined, resourceful, and eager to learn new skills.committed to sustainability and social impact, with three pillars: environment, sourcing, and community.• All decisions are guided by the company's core values, which are care, ownership, respect, and excellence.

Nanaimo, British Columbia, Canada

• Crucial role in critical business decisions based on inventories.• Contributes to reliable inventory counts, aiding customers in decision-making.• Upholds WIS's core values of service, pride, integrity, results, innovation, and teamwork.• Scanning barcodes for current inventory at WIS customer locations.• Provides proper inventory information for better business decisions and customer support.• Passionate about people, technology, and processes.

Bengaluru, Karnataka, India

● Lead operational activities for the Liability Operations team, which includes managing a team of seven trainees supporting accounts nationwide.● Ensured that department activities were compliant with audit and risk management policies and regulations.● Managed and prepared responses to audit findings or other regulatory information requests promptly and comprehensively.● Analyzed customers and prepared customized weekly reports.● Delivered operations services to clients within… Show more ● Lead operational activities for the Liability Operations team, which includes managing a team of seven trainees supporting accounts nationwide.● Ensured that department activities were compliant with audit and risk management policies and regulations.● Managed and prepared responses to audit findings or other regulatory information requests promptly and comprehensively.● Analyzed customers and prepared customized weekly reports.● Delivered operations services to clients within established service level agreements (SLAs) by identifying, analyzing, and resolving issues, along with dealing with sensitive and confidential issues at the management level.● Provided daily support and assistance to branch and other department associates by phone and/or email.● Performed new account and file maintenance, making, and verification.● Communicated regularly with project stakeholders and provided consistent follow-up on the status ofissues found while working on software specially launched for current account clients.● Ensured that daily work deadlines were met on time.● Mentored and trained junior members of the team about the products. Show less

Bengaluru, Karnataka, India

● Relationship Manager for more than 300 customers, including NRI clients.● I made daily MIS reports for the CASA in order to focus on and complete the given targets before the deadline as soon as possible.● Contributed towards the profit of the organization by cross-selling banking products like credit cards, forex cards, gift cards, SIPs, bonds, etc.● Coordinated with teams and assisted clients in providing optimal financial advice on various banking products.● Provided the… Show more ● Relationship Manager for more than 300 customers, including NRI clients.● I made daily MIS reports for the CASA in order to focus on and complete the given targets before the deadline as soon as possible.● Contributed towards the profit of the organization by cross-selling banking products like credit cards, forex cards, gift cards, SIPs, bonds, etc.● Coordinated with teams and assisted clients in providing optimal financial advice on various banking products.● Provided the best possible solutions to NRI customers related to remittances and investments.● Developed and maintained bank revenue goals.● Designed strategies to retain present businesses and acquire prospective clients.● I remain updated on all available financial products and financing packages.● Managed in-person, over-the-phone, and email inquiries in a timely manner.● Helped customers make informed investment decisions.● Analyzed new financial products and made purchasing recommendations.● Reviewed security procedures with office staff. Show less

Bengaluru, Karnataka, India

● Managed and configured SQL Server databases.● Transact-SQL (T-SQL) and Procedural Language SQL (PL SQL) were utilized to provide technical assistance to the necessary authorities.● Ensured high levels of performance, availability, sustainability, and security by monitoring the system's health and performance.● Collaborated with Medicare team members to support billing personnel.● Analyzed, solved, and corrected issues in real-time.

Master Of Business Administration - Mba, Business Administration And Management, General

Enrolled for MBA program in Vancouver Island University (VIU), Nanaimo, British Columbia, Canada.

Postgraduate Diploma In Banking

Bachelor Of Engineering - Be, Computer Science & Engineering

10Th-High School

12Th-Secondary School, Physics-Chemistry-Mathematics-Biology