Ankit Aggarwal Email & Phone Number

Gurugram, Haryana, India

● Streamlined candidate details management by revamping and optimizing the in-house Operation Flow Tool with agile development methodologies, including scrum and user stories while working on US Go to Market strategy.● Improved the AuthBridge Sales CRM tool to cater to the specific needs of the sales team, resulting in an increase in closed deals via improved tracking flow of Leads.● Successfully mitigated customer escalations by 23%, elevating CSAT and NPS scores.● Implemented a streamlined calling process, resulting in 5 saved user positions and a 57% increase in call connectivity.● Managed risks and executed WhatsApp integration for DAV, Insufficiency collection, and Case documents collection, resulting in conversion rate improvements of 19%, 28%, and 27%, respectively.● Achieved remarkable cost savings of over 85 FTEs through various process optimization initiatives.● Assumed a pivotal role in product research, conducting thorough competitive analysis within the market to ensure a cutting-edge edge for all developed products.

Mohali District, Punjab, India

● Orchestrated the mapping of new product journeys, leveraging market demand and valuable student feedback, resulting in an impressive 19% increase in sales conversion rates.● Expertly bridged communication gaps among sales, decision-making, and development teams, leading to a remarkable 23% reduction in product development timelines for enhanced efficiency and on-time deliveries.

Chandigarh, India

● Conducted extensive credit analysis of prominent debt funds using credit rating agencies' insights for data-driven investment decisions.● Performed rigorous due diligence on the banking sector through annual reports, supporting informed product investment strategies, and conducted comprehensive debt market analysis with secondary economic data.

Chandigarh, India

● Conducted comprehensive analysis of the Ed-tech sector, performing SWOT analysis for Hitbullseye and competitors to drive continuous improvement strategies.● Collaborated closely with the Founder and cross-functional teams to devise growth-focused strategies and enhance user experience (UI/UX) for website and application interfaces.● Optimized conversion ratios for diverse campaigns and platforms by monitoring lead performance, while also demonstrating exceptional leadership in coordinating Sales, Academic, and Product teams for successful New Product Launch Requirements through Scrum methodology.

Yamuna Nagar, Haryana, India

● Integral member of the internal auditing team, specializing in IATF, ISO/TS 16949, and TPM, driving quality improvement initiatives.● Utilized data analysis and produced comprehensive MIS reports on a weekly and monthly basis, implementing Poke Yoke and Kaizens for enhanced efficiency, resulting in a 15% reduction in rework.● Implemented SPC for critical processes monthly, while also creating SOPs and WIs to optimize workflows, leading to a 5% increase in productivity. Focused on enhancing customer experience by incorporating their feedback, leading to increased CSAT levels.● Led PDI inspections, achieving a remarkable 95% straight pass rate through root cause analyses, QC tools and Lean Six Sigma methodologies, which garnered organizational recognition and led to a 20% reduction in defects.

● Conducted assembly line review, identified waste, and proposed ergonomic solutions to enhance user productivity, which may result in improved cycle time and process efficiency.

Yamunanagar, Haryana, India

Didn't get hands on experience over here (as it was not allowed) but closely observed different process in different Departments.

Master Of Business Administration - Mba, Marketing And Finance

Btech, Mechanical Engineering, A

Activities and Societies: NSS,BAJA,Hi-fliers, Go-kartActive Participant || Events Organiser || Class Representative

Secondary/Higher Secondary, Science, A

Activities and Societies: NSSActive Participant || Basketball team || Volleyball team