•Introduced CRISP-DM methodologies in data modeling, reducing time to value with 3x faster data ingestion and enabling self-serve metric additions and updates•Led the analysis of Ad-Tech and Mer-Tech outages, mapping them to business metrics and operational impact, enabling customers to make decisions 2x faster•Designed and implemented several purpose-driven digital storytelling dashboard templates for e-commerce founders and executives, focusing on actionability over knowability•Established standardized workflows for onboarding, adoption, and retention communication, now adopted as a product feature. Tracked key metrics—usage, preferences, communications, outages, and errors—driving 95% data-informed customer success actions and enabling 2x sharper scopes for product development and automation•Shifted the product focus from feature addition to user experience (UX), resulting in a 90% improvement in onboarding speed and a 100% increase in customer retention•Built a cost-free customer support system and observability dashboards with no developer resources. Produced, recorded, and edited 10+ videos for Sales, Marketing, and Product knowledgebases

Strategic Collaboration: o Worked closely with the executive team to launch a successful MVP. o Generated new funding leads and help optimise strategies for faster ROI.Customer-Centric Processes: o Improved customer onboarding by 70% through innovative SOPs. o Maintained a strong focus on exceeding customer expectations.Data Management Excellence: o Introduced advanced Data Warehousing for faster data insights. o Significantly improved data ingestion capabilities via precise narrowcasting.Product Direction Impact: o Captured and prioritized customer requests to guide product development. o Demonstrated leadership in aligning products with customer needs.

•Worked intimately with executive team, bridging gaps in existing partner-driven delivery model. Performed cohort analysis highlighting key product features and improved conversion rates by 50% and reduced churn by 20%•Managed cross-functional team and stakeholder communication, and oversaw product development from conception through implementation across engineering and design boosting User Experience measures by 70%•Defined training methodologies, recorded over 10 hrs. of videos and 200 help articles ensuring fastest product adoption

•Accelerated integration of large-scale EPRs to the platform by 200% via strategic and decisive use of Agile in tandem with CRISP-DM methodologies, Appreciative Inquiry techniques and other emerging trends in Data Warehousing•Project Led for clients across USA, UK and Canada. Successfully implementing complex data processing pipelines with reusable frameworks, expediting data ingestion and distribution of prescriptive analytics via digital-storytelling

Developed a standardized ETL workflow to generate BI. Improved understanding of data collected via their clinical trial App, improving identification and quantification of Patient-Reported Outcome Measures for partner hospitals.

•Independently developed an original Remote Work and Report Management System, increasing remuneration efficiency by 70% and data quality of reports by 90%•Strengthened project KPIs by ensuring consistencies between business insights and project planning by leveraging hybrid (5D’s & agile) methodologies and team compatibility analytics for task delegation

•Formulated a text analysis tool that automated insight generation. Expedited ad-hoc issue tracking and optimized stakeholder engagement by generating audience-specific infographics and reports•Led qualitative data gathering initiative introducing evidence-based project delivery by generating audience-specific infographics to affirm long-term project impact, securing additional funding

•Overhauled third party liability management and streamlined demand-driven procurement decisions via decisive use of good practices in data visualisation for insight generation and narrow-casting •Engineered an original Excel-based statistical model simulator with several curated models, establishing pre-emptive, evidence-based, and conclusive actions on sales linked supplier liabilities•Enhanced cross-verification and assessment of fiscal liability claims through system-specific integration of legacy tools and designed a new unsupervised automated data transformations mechanism using Rapid Miner and R

•Designed and led a cross-functional agile project that vertically integrated bespoke logistical and operations systems and established a new interlocked data management methodology based on comprehensive use case scenario simulations and testing, achieving a 99% early adoption rate. This model is now in use as a standard model across the organisation•Established a new cross-functional dashboard in SAP for Gas Sales monitoring and management, adding 96% productivity boost to insight generation and 98% compliance adherence to operational report distribution scheduled•Spearheaded a Six Sigma data governance and quality assurance project, successfully achieving 42% reduction in transit losses and 28% reduction in logistical delays by enhancing fleet tracking and overhauling operational data management; bagging an award of outstanding operational governance. Helped secure Sarbanes-Oxley Act compliance certification•Overhauled technical bid evaluation process and revamped contract drafting, utilizing service analytics for procurement and persuasive emphasis on risk mitigation; improving stakeholder satisfaction•Generated Business Requirements/Re-engineering as well as Training documents for new developments or use case scenarios and highlighted potential issues by performing UAT for newer tools before implementation•Managed onboarding training for graduate trainees and interns, including preparation of training material

•Leveraged objective and key result framework to develop and successfully implemented an original Production and Maintenance Management System, effectively introducing an in-house digital oil field platform that reduced reporting time by 89% and operations downtime by 6%•Developed and delivered an in-house and customized Permit to Work System with integrated analytics, data governance and live monitoring; Received an award for improving workplace safety•Participated in 4-months extensive Schlumberger's campus to corporate training in Oil and Gas Exploration and Production

•Conceptualized the platform to enable users to upload designs and concepts of dresses, to be converted into actual products, for self-use or to be sold Online•Through cautious management and judicious use of web analytics, sales diagnostics and customer relationship managment (CRM), was able to boost business exposer and recouped the total initial investment in just 1 year