Ankita Shinde Email & Phone Number

Dallas, Texas, United States

Dallas, Texas, United States

1) Managing and expanding the existing member base with the goal of increasing club memberships.2) Developing growth strategies, such as connecting with incoming students, onboarding new members, and actively engaging with them, which resulted in over 50 paid members within 2 months through collective efforts.3) Establishing new partnerships with sponsors and mentors to facilitate 1:1 mentoring, networking and recruiting events.

Ghansoli

1) Lead Product Manager for the 'MyJio-Mart' and 'JioMart' for Android and iOS applications2) Conducted requirement walkthroughs for various features, researched industry trends, and gathered requirements from stakeholders3) Coordinated and collaborated with cross-functional teams, including business, tech, design, testing, and marketing, to ensure smooth and efficient planning, implementation, and delivery of the product while meeting all requirements4) Handled a diverse range of tasks, including defining project scope, creating detailed product notes, developing comprehensive user stories, defining key features, establishing clear acceptance criteria, setting achievable sprint timelines, and ensuring smooth management of UI flow5) Implemented cross-selling initiatives across different mini-applications within the MyJio Super app, exploring new avenues to promote and offer additional products or services to users6) Utilized analytical tools to extract and generate reports specifically focused on the product, enabling me to analyze valuable data and gain insights that drive informed decision-making

Ghansoli

1) Worked in the Self and Assisted Care Team of Mobility and JioFiber, managing three prominent products: LiveChat in MyJio, HelloJio in MyJio, and JioCare in WhatsApp2) Streamlined data management processes by extracting, filtering, and distributing a substantial weekly dataset of over 40 lakh user queries from Haptic to a dedicated team of 30 members, ensuring optimal resource allocation and efficiency3) Ensured the quality and accuracy of testing and auditing processes for the entire team, while individually conducting rigorous testing, bug reporting for unique queries, and auditing user transcripts of the Chatbot4) Implemented a BOT Trend Performance table to effectively measure the metrics of the BOT, enhancing its efficiency by identifying and addressing failure nodes5) Created a thorough User Experience Journey map and a strategic Product RoadMap, carefully analyzing customer pain points and devising effective strategies to elevate the overall customer experience6) Produced insightful daily Productivity reports for LiveChat and WhatsApp BOTs, enabling data-driven decision-making and continuous improvementExternal Project:1) Lead the Fiber category of the Closed Looping Customer Issues project, taking charge of critical aspects such as Customer Relations, Process Implementation, Productivity Improvement, and Business optimization.- Collaborated seamlessly with cross-functional teams, leveraging their expertise to gain valuable insights and drive impactful outcomes.- Presented meticulous call observations to stakeholders, highlighting crucial findings and proposing actionable recommendations.- Compiled a comprehensive Analysis Report of Fiber Service requests

1) Collaborated with the Jio BOND (Business Operations Networking and Development) Team, facilitating seamless coordination among teams to analyze, report quality defects, and resolve consumer complaints, ensuring prompt closure of issues2) Contributed to the JioMeet Events team, which provided video-conferencing services to the Supreme Court of India, ensuring smooth operations and high-quality service delivery3) Conducted Usability, functional, regression, and quality testing, diligently reporting bugs on Azure DevOps within specified timelines4) Worked on JioMedia Apps, conducting Sanity and Smoke testing for various products such as JioSaavn, JioPages, and MyJio, ensuring the delivery of high-quality products to end-users5) In addition to the assigned category, actively engaged in testing applications like Jio.com, HerCircle, AI BOT, MicroSip, and JioTunes, designing and testing various intents and promptly reporting any bugs discovered during the process

1) Mentored and trained 3 Community Managers by introducing new KRAs and implementing projects to enhance the product's value across growth, retention, and engagement segments2) Actively participated in KPI sessions with Co-founders, the Product team, and other department heads, contributing to strategic decision-making and goal alignment3) Collaborated closely with the Product, Development, and Marketing teams to successfully launch new app features, while also suggesting designs and additional features to improve the app4) Onboarded top-notch influential speakers, doctors, and officers to enlighten and engage the student community, enriching the platform's educational value5) Organized 15 campaigns to drive active participation and promote community growth6) Assisted in the recruitment process of the organization, ensuring the selection of highly talented individuals aligned with organizational goals7) Managed Google Analytics data and collaborated effectively with different teams based on the insights derived from the analytics

1) Led a team of 120 Community Growth interns across various batches, providing guidance and oversight2) Conducted brainstorming sessions to develop strategies for user acquisition3) Collaborated with over 25 colleges across India to digitally organize events, fests, and meetings using the Eventbeep app4) Made dedicated efforts to nurture a strong student community, ensuring the active involvement of over 5,000 students5) Successfully generated over 4,000 application installations through targeted efforts6) Assigned Community Growth interns to different projects and tracked team progress through productivity reports

Navi Mumbai, Maharashtra, India

1) Organized and coordinated "Indian League Trials" for boys under-18 athletes from across India2) Strategically planned the "Mumbai Corporate League" in collaboration with various corporate companies3) Analyzed datasets from different club branches and proposed effective changes to enhance the club's performance4) Conducted regular on-field visits to monitor coaching sessions in various branches, providing weekly feedback and improvement plans5) Managed inventory for coaches, ensuring availability of necessary resources for player endurance, strength, and conditioning training6) Assisted in the design process of brochures using Adobe Photoshop, collaborating with the design team.

Master Of Science, Business Analytics And Artifical Intelligence

Activities and Societies: - Growth Manager at The Product league UTDallas - Member at ANITAB.ORG Coursework : Advanced Statistics for Data.

Bachelor Of Engineering - Be, Information Technology, A

Activities and Societies: - Public Relations Officer at Sports Committee. - Captained College Football Team. - Represented at Senior.

Hsc, Pcmb

Activities and Societies: - Two State championship titles in Football from Government of Maharashtra. - Represented at National Levels.

Ssc

Activities and Societies: - Represented and won at an International Level in Asian Football Confederation Cup (AFC Championship).