- Team Leadership: Manage and lead a team of 20, including 2 Assistant Branch Managers, 5 Student Counselors, 6 Marketing cum Admission Officers, and 7 Admins.- Admissions Targets: Achieved and exceeded targets of 1500 regular classroom and 500 repeater course enrollments.- Marketing Strategies: Developed and executed marketing plans, including BTL activities, to drive student enrollment and brand visibility.- School Liaising: Established strong partnerships with local schools to increase student referrals and collaborations.- Lead Generation: Implemented effective lead generation strategies, maintaining a robust pipeline of prospective students.- Performance Monitoring: Analyzed and optimized branch performance metrics, ensuring alignment with company objectives.- Compliance and Budgeting: Managed budgets and ensured compliance with company policies and educational standards

- Led and managed both the field sales and inside sales teams, demonstrating effective leadership skills.- Established the Neet PG category from scratch, showcasing strategic vision and market understanding.- Orchestrated the complete setup of both teams within a tight timeline, displaying strong organizational abilities.- Designed and implemented a comprehensive training module, ensuring team members were equipped with necessary skills and knowledge.- Managed a team consisting of 5-Business Development Managers, 2-Inside Sales Managers, 1-Training Manager, and operations, showcasing strong managerial skills.- Planned and executed offline and online marketing activities, ensuring measurable ROI.- Ensured thorough training for both teams on category knowledge, system processes, and Goto-Market (GTM) events, fostering continuous improvement.- Achieved 100% lead generation targets for phase 1 & phase 2 allocated colleges, demonstrating effective sales strategy execution.- Established strategic partnerships with medical colleges and student unions, driving business expansion and revenue growth initiatives.

- Led a team of 6 managers and 100 BDEs, demonstrating strong leadership.- Successfully set up and managed an outsourced contact center, ensuring smooth operations.- Implemented CRM systems, telephony, and automations, enhancing operational efficiency.- Achieved a 2% conversion rate on dormant leads, optimizing lead management processes.- Accountable for the Profit and Loss (P/L) of the contact center, showcasing financial acumen.- Designed and supervised sales-related KPI dashboards on Tableau for real-time monitoring.

- Project Management Excellence: Successfully managed annual sales projects ranging from 10-15 cr, consistently achieving scheduled goals.- Team Management: Led a high-performing team of 10 Managers and 100 Indirect Reportees, setting and monitoring performance goals, and ensuring corrective actions when needed.- Operational Excellence: Maintained highest standards of professional conduct, ethics, and integrity in daily branch operations.- Strategic Collaboration: Collaborated with MD and DGM to develop customer acquisition strategies, maximizing sales volume and profitability.- Product Launch Expertise: Planned, developed, and executed successful launches for new products, working closely with team members and Managers.- Training Leadership: Provided comprehensive training to the sales force on product knowledge and customer interactions.- Client Relationship Management: Built and maintained strong relationships with educators, serving as the lead point of contact for account management matters.- Employee Onboarding: Managed the seamless onboarding process for new employees, ensuring a smooth transition in day-to-day activities.

• Modify existing software to correct errors, to adapt it to new hardware or to upgrade interfaces and improve performance.• Analyse information to determine, recommend and plan installation of a new system or modification of an existing system.• Consult with other departments and functions on project status, proposals and technical issues such as software system design and maintenance.• Coordinate installation of software.