• Build and manage relationships with key partners - Microsoft ( Azure, Office 365, CSP), Google - Google for Work, Google cloud Platform, Amazon Web Services ( AWS), Facebook, SAP, Oracle, SFDC etc• Identify, establish, and develop key executive relationships within the partner organization to enable company’s partnering strategy for an identified set of partners.• Lead Business Development activity to sign up targeted accounts as joint Go-to-Market partners.• For existing… Show more • Build and manage relationships with key partners - Microsoft ( Azure, Office 365, CSP), Google - Google for Work, Google cloud Platform, Amazon Web Services ( AWS), Facebook, SAP, Oracle, SFDC etc• Identify, establish, and develop key executive relationships within the partner organization to enable company’s partnering strategy for an identified set of partners.• Lead Business Development activity to sign up targeted accounts as joint Go-to-Market partners.• For existing partners, lead Business Development activity to sign up a given partner into new joint Go-to-Market product areas.• Manage engagement of executive sponsors from within TCL and at the partner to maintain alignment of key stakeholders – to gain support and sign-off on business agreement(s) between partners.• Develop “partner development plans” and “annual business plans” for each global partner, working closely with internal TCL contributors such as Partnership Operations groups, Partnership Marketing teams, product lines, etc., and coordinate with these groups key partnership lifecycle phases: o Engage/recruit partner;o Activate/Onboard partner;o Develop Partner; and,o Manage Partner to deliver robust revenue growth.o Implement a global business plan which strategically aligns TCL and alliance partners with scalable ‘win-win’ opportunities that will drive revenues with accountability through sell-with and sell-thru activities with those key partners. o This will include driving partner enablement and GTM strategy from definition/development through to execution and operations, working with the strategic alliance partner’s team to ensure proper execution of mutually agreed business plan to enable us to achieve objectives and revenue targets.o Support Tata Communications’ Direct Sales team with regional territory plans that will require support from the strategic alliance partner. Show less

Leading the SAAS portfolio for Airtel enterprise , SMB and retail customers.• Responsible for entire P& L of SAAS portfolio (Microsoft Office 365, Google Apps, Zoho etc.)• Managing the Airtel cloud marketplace and getting into strategic alliances with various ISVs• Understand and gain insights about the consumers, competition, and ecosystem to envisage new product features and offerings• Own and Manage end-to-end the roll out of the product roadmap and achieve… Show more Leading the SAAS portfolio for Airtel enterprise , SMB and retail customers.• Responsible for entire P& L of SAAS portfolio (Microsoft Office 365, Google Apps, Zoho etc.)• Managing the Airtel cloud marketplace and getting into strategic alliances with various ISVs• Understand and gain insights about the consumers, competition, and ecosystem to envisage new product features and offerings• Own and Manage end-to-end the roll out of the product roadmap and achieve targeted results• Responsible for GTM activities for all solution offerings• Responsible for conducting trainings and sales incentives schemes• Be on top of the new product developments and trends in the market, technology, and internet/mobile landscape and continuously leverage them to grow the market share• Monitor and analyse the consumer engagement with the product and work to provide a delightful experience• Responsible for bundling of SAAS products with Airtel’s core product• Adapt best practices in product management to continuously improve the quality of the product and efficiency Show less

Work with Account Managers and Business Managers on building up sales. Support the sales team by providing the best technical solution as per the requirements. Clarifying all their related doubt through proper discussion and technical presentation. Have good commercial awareness and assist to generate sales/ develop revenue opportunities. Being responsible for the solution and communicating it in a convincing fashion.

• To provide professional first point of contact for the customer.• To provide technical guidance and support to subordinates.• To participate in feedback meetings with customer, account team as needed.• Providing on the job training and mentoring to the designated customer agents.• To coordinate with all cross functional groups to achieve fault resolution within SLA definition.• To provide continual updates to the customer in order to meet contractual and performance… Show more • To provide professional first point of contact for the customer.• To provide technical guidance and support to subordinates.• To participate in feedback meetings with customer, account team as needed.• Providing on the job training and mentoring to the designated customer agents.• To coordinate with all cross functional groups to achieve fault resolution within SLA definition.• To provide continual updates to the customer in order to meet contractual and performance objectives.• Traffic analysis and troubleshooting for various customer WAN networks and VPN.• To fully understand the nature of customers business and the application they operate over the Orange network.• To monitor systems, customer networks and products and deal with the alerts and events in order to ensure contractual and key performance obligations are met.• To build strong working relations with customer. Show less

• Understanding Client’s Technical Requirements and proposing the best fit (in terms of technology and Cost Effectiveness) Solution. • Interact with Customers for Telecom Audit to find opportunities of Revenue Enhancement & Consolidation.• Interact with the Project Implementation & Network Planning Team for Implementation of new products.• Getting feasibility done for various clients before the solution designing