Ankit Shah Email & Phone Number

Coulmbia, Maryland, Usa

Greater New York City Area

 Formulated recommendations for optimizing the information architecture for www.babble.com through competitive analysis, and market and industry research. Designed and developed a daily user poll feature for the website using HTML, CSS, and Javascript to enhance user satisfaction. Boosted customer website experience by identifying false positive 404 crawler errors using Google’s Webmaster Tool.

Mumbai Area, India

 Formulated recommendations for senior managers to improve participation at various marketing events through extensive study of participation data and trend analysis over the Jan 2011 to Dec 2011 period using Microsoft Excel. Redesigned existing report templates to enhance usability and readability for senior management as the organization was transitioning to a new business analytics software. Diagnosed issues/bugs for the new version Customer Relationship Management system in collaboration with the CRM team.

Mumbai Area, India

 Spearheaded the quality assurance effort for the newly deployed Business Objects based BI software to identify inconsistencies in the reports generated in comparison to their legacy system. Assisted senior business analysts in writing a Business Requirements Document (BRD) for a new Customer Relationship Management (CRM) system.

Master'S Degree, Information Management, 3.91 Out Of 4.00

Bachelor Of Engineering (B.E.), Information Technology

• Passed Speech and Drama Exams from Trinity College, London (International Exams Board, London) with distinction. • Passed Brown-belt.