Ankit Shahi Email & Phone Number

Gurugram, Haryana, India

ICL Systems provide wide range of software and consulting services that offer seamless integration and total visibility of all phases of the vehicle pre-delivery and transportation process.• Facilitate continuous collaboration with stakeholders and internal teams, gathering/ refining requirements, translating them into comprehensive BRD for business teams and SRS for software developers, UI/UX teams and testers.• Troubleshoot different errors in the system to enable diverse vessel/ rail files to process daily and reflect correct data. Additionally, daily system checks and file monitoring, contacting carriers for any data discrepancy.• Enhance each user story for each refinement session during sprint planning and assign those tasks to respective tester and developer along with fetching story points for every sprint.• Primary point of contact for Mexico truck carriers, setting up their file transmission at our end and clients’, testing EDI’s/ flat files from them, helping in establishing route modules, work order parsing in our system.• Create/ review test plans and test scenarios with managing RTM to ensure total coverage of requirements while maintaining JIRA dashboard by prioritizing/ clearing product backlog of epics and features.• Liaison of US rail vendors for major clients to establish rail routes for new ramps, ETAs, tracking, diversions, VIN count.• Develop and maintain dashboards, extracting actionable insights from diverse truck and rail carriers for the clients.• Execute SQL queries to retrieve and tailor data from databases, enabling the creation of customized dashboards and reports that meet client needs to derive meaningful insights from various dealers, ports, OEMs, etc.

Noida, Uttar Pradesh, India

Conduent is a business process services company that offers digital platforms for US-based businesses and government sectors, such as Healthcare, Transportation, etc.• Assist in prioritizing clients’ requirements and review QA & UAT plans to ensure all possible scenarios are aligned with the requirements in the Kanban board to track change in the project.• Aid in sprint review and retrospective to gather feedback from the business owners and identify improvements in the product increment, communicating customer needs.• Collaborate with healthcare providers, IT teams, and vendors to implement and customize electronic health record systems involving requirements gathering, system configuration, testing, training, and support.• Support in addressing UAT/PRD issues by identifying problems and coordinating with the team to resolve them.• Interact with key stakeholders to determine functional or non-functional needs & elicit requirements and document them as use cases, user stories or BRDs as required. • Track and report monthly status dashboards/ KPIs to drive and support strategic decisions for B2B clients. • Acquire, clean, and structure data using SQL from multiple sources and perform data wrangling along with maintaining system processes and validate W2 report, HIPAA EDI files, etc.• Create new/ modify existing SOPs to implement a new change or existing workflow of the product roadmap which help in walk-through during new product implementation for operations team and business team.

Master Of Computer Applications - Mca, Computer Programming

Bachelor Of Computer Applications - Bca, Computer Software Engineering

High School Diploma