Ankit Sharma Email & Phone Number

Auckland, NZ

Auckland, New Zealand

Auckland, New Zealand

New Zealand

Auckland, New Zealand

Auckland, New Zealand

Waikato, New Zealand

1.Troubleshoot the Software and Networking Issues2.Auditing and monitoring the Hardware components on client sites3.Testing Hardware devices and software application when required4.Worked Closely with project delivery manager to complete all documents and records accurately5.Create AD Accounts, Groups, Group Policy, Distribution Group and Security.

Auckland, New Zealand

1. Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware.2. Diagnosing problems and finding solutions.3. Usage of Active Directory to perform tasks such as: Password Reset, Account Unlock, Profile4. Update, Security Group Modification and more5. Logging tickets (using CASD, Service Now.

Auckland, New Zealand

1. Specialist in helping Real Estate agents to market and sell their property listings.2. Powerful telephone skills, able to establish immediate trust and confidence.3. Highly professional and effective closer.4. Effectively overcome objections to sales in a calming and convincing manner.5. Ability to work effectively in a multi-task, high volume.

Noida Area, India

1.Responsible for Second-level support for all Exchange server related issues.2.Performing critical changes and performance tuning on messaging servers.3.Resolving technical issues for Microsoft Exchange 2010.4.Ensuring highest availability of mail servers, monitoring exchange message routing, database backup and Troubleshooting.5.Maintaining Server health.

Hyderabad Area, India

1.Responsible for handling remote admin and analyzing technical issues 2.To understand AD (Active Directory) and fix issues 3.To maintain effective communication with the service desk team members and be a resolver 4.To ensure that all the incidents, requests and tasks on in Level 2 queues are completed within SLA 5.Accountable for mapping network and.

Hyderabad Area, India

1. Provided technical support for all series of HP desktops 2. Dealt with Operating system issues XP, Vista, Win 7 3. Analyzed hardware and software issues4. Took ownership of escalations 5. Was responsible for ticket management

Hyderabad Area, India

Attend meetings, seminars and programs to learn about new products and services, learn new skills, and receive technical assistance in developing new accounts.Customize insurance programs to suit individual customers, often covering a variety of risks.Call on policyholders to deliver and explain policy, to analyze insurance program and suggest additions or.

It Diploma In Computing, Computing

Activities and Societies: Nominated for Student Representative and selected. Helped my classmates and myself to resolve upcoming.

Bachelor Of Commerce (B.Com.), E-Commerce/Electronic Commerce, A

Activities and Societies: Debate Team. Self Reliance Activities Helped My college getting a Campus Recruitment by contacting different.