Ankur Chatterjee Email & Phone Number

Gurgaon, Haryana, India

Mumbai, Maharashtra, India

Driving the Sales function for Businesses Travels division in India.

Mumbai Area, India

Responsible for India operations for Sabre Travel Network.

Mumbai Area, India

Responsible for the Sales division/Cost center(Pan India ,all 4 regions and the GSA Business) for Abacus India .Driving the teams to meet the Revenue budgets and Top line along with Market Share.

New Delhi Area, India

 Ensuring the market share of the Northern region is maintained and increased as per the levels decided. Ensuring business commitments are met by all customers under contractual obligations. Ensuring and increasing revenue being generated by selling Non Air content and creating a market for these products. Conducting regular customer feedback surveys and managing the feedbacks V/s call ratio for the region. Ensuring closure for any pending feedback if any prevailing in the region. Managing and monitoring SLA’s defined for all support functions like the technical, training, helpdesk and products. Responsible for creating and developing and sustaining the Ecommerce online space for the existing customers and new customers. Monitor the Team’s performance in terms of productivity and conduct regular appraisals and one to one sessions with them. Keeping costs under control at all times without affecting the productivity levels. Ensure the cost per segment is maintained to balance the profit and loss of the region. Keeping a check on the attrition rate for the region and ensuring all staffing policies are being maintained in the region. Responsible for planning and execution of marketing campaigns and promotions to increase our visibility and presence. Ensuring value laden relationship is maintained with all Airline partners and vendors in the region.

Kolkata Area, India

-Within Six months of joining converted Odisha market and took the market share up from 25% to 70%.Re-signed all customers who were working with Amadeus before.-Signed up 8 new customers giving us 92000 segments annually within one year of joining.-Developed the Patna market and took up the market share from 10% to 70%.-Developing and signing an online solution for the biggest consolidator of East India.-Generating more the 2 Crore worth of revenue by selling Non Air content effective Jun 09 till 31st Jul 10.-Introducing and implementing processes for the region-Skip level meetings/HOD joint calls to key customers/Tell me box/Town hall meetings etc. -Took up the market share of Eastern India to 60% in Nov 10, highest ever recorder in history of Amadeus India.

New Delhi Area, India

 Ensure each service function maintains the right pace in accordance to the business needs of the Market. Conduct regular Customer Satisfaction surveys. And visit top customers in North for understanding the Service standards and take action accordingly. Ensure smooth transition of all new businesses. To ensure profitability at all times, take appropriate action in agency locations where our investments are high and returns are low. Negotiate the best pricing with all ISP vendors and work on reducing cost per site without loosing market share. Ensure Maximum Productivity per site by sharing information within the office. Conduct regular meetings and brain storming sessions to counter challenges thrown up by other bidders and competitors.  Prepare Customer reports and present Cost-Benefit Analysis and co-ordinate with reporting head for final contract. Identify New Business opportunities with providing excellent service and thereby ensuring high level of client satisfaction amongst my team. Monitor Competitor activity by gathering information on competitor products and their functionality. Monitor the Team’s performance in terms of productivity and conduct regular appraisals and one to one sessions with them. Ensuring regular Audits for our key customers. Meet the assigned target for the North region. Staffing and Recruitment.

New Delhi Area, India

 Account Manager – Look after outbound travel requirements for the region  Negotiate Rates with Hotels and other Vendors and incorporating them in our preferred list. Identifying New Business opportunities and market segments.Carried out extensive research to build potential Client Database and basis that, shortlist Key accounts to market the product.

Pgdm And Sociology (H), Sociology/Marketing/It/Finance

Activities and Societies: Street play society in Delhi university/cultural society in Delhi university.Got awarded Bronze medal in PGDM.

Higher Secondary, Humanities

Activities and Societies: The BANG ClubI did Humanties.