Ankur Islam Email & Phone Number

United Kingdom

• Provided exceptional customer service and maintained a well-organized store environment to enhance customer experience.• Achieved daily sales targets by identifying promotional opportunities and upselling products to meet customer needs.• Engaged with customers to understand their needs and offer tailored recommendations for a personalized shopping experience.

Dhaka, Bangladesh

• Fostered robust partnerships through strategic problem-solving, addressing financial challenges, and driving revenue enhancement initiatives.• Leveraged advanced SQL and Excel skills to analyze complex financial data, offering actionable insights for informed decision-making and driving organizational growth.• Demonstrated proficiency in Salesforce customization to optimize financial processes and enhance client satisfaction.• Employed Excel for comprehensive financial analysis, collaborating closely with cross-functional teams to implement effective solutions.• Worked collaboratively with product development and operations teams to identify opportunities for financial optimization, driving impactful improvements and delivering tailored solutions to clients.

Halifax, Nova Scotia, Canada

• Comprehensive understanding of the fundamentals of trade capture and data processing along with strong knowledge in Microsoft excel. • Proficient in performing daily reconciliation of clients' funds using advanced Reconciliation system tools. • Ability to follow processes and have a fundamental understanding of complex financial instruments. • Excellent product knowledge of financial instruments such as common stock, bonds, options, futures, Stock Split and other products. • Experienced in P&L, Dividend and Corporate actions teams with a demonstrated history of working in the financial services industry. • Skilled in Hedge Funds, Corporate actions, Derivatives, Financial Analysis, Risk management and financial accounting. • Investigate , communicate and resolve valuation / Profit and loss related issues with clients.

Canada

• Ability to work under pressure, deadline driven and complete task with great quality. • Good understanding of applicable legislation and/or privacy regulations and guidelines • Handling large client accounts, preparing reports and making sure their accounts are always up to date. • Demonstrates exceptional prioritization skills, responding promptly and appropriately to high-stress requests. • Innovative thinker. Generates new and unique ideas, approaches and solutions to problems and opportunities. Openly questions traditional assumptions and procedures. • Proactively maintains communication channels with prospects, utilizing email, phone, and face-to-face meetings for engagement

Halifax, Nova Scotia, Canada

Ankur Packaging is a 100% export oriented Carton Box manufacturing company registered carton box and cardboard packaging manufacturing company that is located in Dhaka, Bangladesh. Established in 2001, our facility that is big enough for the kind of standard carton box manufacturing company. The factory is operated on 9000 square ft of floor space and 3000 square ft of warehousing space.

Halifax, Nova Scotia, Canada

• Co-ordinated with customers from diverse backgrounds, cultures and demographics via phone and email, ensuring cultural sensitivity that resulted in good relationships. • Actively listened to each customer with professionalism, identifying their unique needs, • Providing solutions that worked, and retaining the customer base. Skilled in consulting with clients to analyze project requirements and scope for effective business development solutions • Efficiently sets up and processes third-party billing and payments, ensuring

Halifax, Nova Scotia, Canada

Working closely with sales and marketing staff to conceptualize marketing campaigns andstrategies.• Educating customers, retailers, and distributors about our products.• Building rapport with customers and vendors.• Monitoring customer feedback and escalating complaints to the marketing department.• Tracking customer preferences, metrics, and media campaigns.• Representing the company at product launches, events, and trade shows.• Brainstorming ideas and participating in training and workshops.• Maintaining a positive image of the brand at all times.• Meeting, Greeting with customers and familiarizing them about the product.

Halifax, Nova Scotia, Canada

• Communicated with every customer at cash and assisted them with the product and services byanswering their questions.• Developed organizational skills as accounts management; prepared quotation, balancing cashinflows and outflow and preparing balancing sheet on a weekly basics.• Experience in communicating effectively with clients over the phone and in person.• Prepare reports, including assignment of company funds or recording of department revenues.• Prepare bank deposits, balancing assigned funds as necessary. Record casino exchangetransactions, using cash registers. Provide customers with information about casino operations.

Halifax, Nova Scotia, Canada

• Study information about new products so that equipment and• supplies can be accurately depicted and proper recommendations made.• Compute customer's installation or production costs and estimate savings from new services,products, or equipment.• Verify customers' credit ratings, and appraise equipment in order to determine contract termsand trade-in values. Stock or distribute resources, such as samples or promotional oreducational materials.• Provide customers with ongoing technical support.• Inform customers of estimated delivery schedules, service contracts, warranties, or otherinformation pertaining to purchased products.

Msc, Finance

Bachelor Of Commerce - Bcom, Business, Management, Marketing, And Related Support Services, 3.0

Activities and Societies: Dean's List (2020-2021)