Ankur Kumar Email & Phone Number

Noida, Uttar Pradesh, India

Noida

Noida Area, India

Leading a result oriented team, primary responsibility being increasing the branch profitability. At all times ensuring high quality service standards and Customer Relationship Management Owning all branch-banking objectives and overall branch supervision Ensuring the achievement of overall Branch Targets primarily by generating business and focusing on various product cross sales, "need based"​ selling. Profiling the Key Customer Relationship Management to size business opportunity & close supervision of services offered to the branches High Net Worth customer as per the banks loyalty programs. Ensuring all components of the branch sales model function is followed as per design. Customer complaints handling and resolution to ensure customers understanding and service satisfaction. Regular reconciliation of various accounts. Monitoring timely action on handling Foreign Currency transactions / Trade Finance Services offered by the bank. Vigilant scrutiny of each and every account opening forms to ensure compliance of KYC guidelines as proposed by RBIEffective handling of Customer Relationship ManagementIncrease branch profitability by increasing 'need based'​ cross-selling of various products.Ensuring that the branch as whole meets the revenue target across products. Closely monitoring the branch depletion and take corrective measures to arrest depletion. Successfully handled "Improvisation of Customer Profitability "project for the Branch during which time to feather it the branch was rated as 3rd best PAN India in terms of Customer Profitability enhancement.

Noida Area, India

Manage the business portfolio for different IT products like- Oracle, Microsoft, Canon, Escan nationally. My job includes- New opportunity creation and engagements with customers in building strategies around my product offerings.

Bangalore

- Implementation of the Business Plan for the preset targets.- Maintained rapport at Decision making level at customers and Principles alike- Develop pricing strategies, balancing firm objectives and customer satisfaction.- Formulate, direct and coordinate marketing activities to promote services, working with marketing managers.- Practiced Strong leadership and motivational skills that enhanced the confidence, commitment enthusiasm of the team/Management and Principles. Highlights: - Track record of successfully over achieving sales quota consistently while incubated & build nascent line of business to mainstream business - Achieved the Targets and the KRA’s assigned - Maintained integrity of the team and the channels- Received various appreciation mails from Oracle for my commitment to Oracle.- Accountable for customer satisfaction, service, project profitability in the projects Undertaken- Got lot of recognition from OEM’s like Oracle, Redhat and Borland