With over two years at TO THE NEW, my focus as Deputy Manager is on pioneering cloud services, emphasizing site reliability engineering to meet our clients' complex demands. Our team is committed to excellence, ensuring each solution is tailored to enhance customer relationships through innovative technology and personalized support.Previously at IHS Markit, my expertise in cloud infrastructure laid the groundwork for my current role, where I drive advancements in cloud solutions. The mission is clear: to lead with a customer-centric approach that consistently delivers superior service experiences, propelling our company at the forefront of technological innovation.