Ankur Biswas Email & Phone Number

Mumbai, Maharashtra, India

- I engage with top level decision makers to identify opportunities for thoughtful collaboration.- Support and grow GLG client relationships, driving revenue, cultivate client relationship development in the respective segment- Develop account plans and engage with clients regularly to articulate the firm's value proposition and uncover new growth opportunities - Responsible for deepening relationships with existing professionals while identifying new and potential GLG advocates… Show more - I engage with top level decision makers to identify opportunities for thoughtful collaboration.- Support and grow GLG client relationships, driving revenue, cultivate client relationship development in the respective segment- Develop account plans and engage with clients regularly to articulate the firm's value proposition and uncover new growth opportunities - Responsible for deepening relationships with existing professionals while identifying new and potential GLG advocates within current accounts - Ensure best-in-class client service practices, actively managing team performance and people development- I work at the forefront of innovation by collaborating with business leaders across segments and functions to develop, communicate, and implement leading business performance improvement, technology, and people initiatives. Show less

Mumbai Area, India

- I engage with top level decision makers to identify opportunities for thoughtful collaboration.- Support and grow GLG client relationships, driving revenue, cultivate client relationship development in the respective segment- Develop account plans and engage with clients regularly to articulate the firm's value proposition and uncover new growth opportunities - Responsible for deepening relationships with existing professionals while identifying new and potential GLG advocates… Show more - I engage with top level decision makers to identify opportunities for thoughtful collaboration.- Support and grow GLG client relationships, driving revenue, cultivate client relationship development in the respective segment- Develop account plans and engage with clients regularly to articulate the firm's value proposition and uncover new growth opportunities - Responsible for deepening relationships with existing professionals while identifying new and potential GLG advocates within current accounts - Ensure best-in-class client service practices, actively managing team performance and people development- I work at the forefront of innovation by collaborating with business leaders across segments and functions to develop, communicate, and implement leading business performance improvement, technology, and people initiatives. Show less

Mumbai Area, India

Relocated from Gurgaon to Mumbai and work with management consulting firms and mainly responsible for account management, client servicing and team management.

Gurgaon, India

Led the Energy, Industrial & Real Estate practice in India and work closely with investment clients such as Private Equities, Venture Capital, Investment Banks and management consulting firms across India supporting them in their due diligence/research projects.

Gurgaon, India

Led the Energy & Industrial practice in India and work closely with investment clients such as Hedge Funds, Private Equities, Venture Capital, Investment Banks across India supporting them in their due diligence/research projects.

Gurgaon, India

- Responsible for managing the Client Solutions & Language Team EMEA and driving workflow for 12+ FTE. - Coordinate with Research Managers in London, Dublin, Paris and Zurich; supporting them on multi-sector research across the globe.Sectors include: Technology, Media & TelecomEnergy & IndustrialsConsumer Goods & ServicesHealthcareLegal, Economic & Regulatory AffairsFinancial & Business ServicesAccounting & Financial AnalysisReal Estate

Gurgaon, India

In this role my responsibilities included: - Find an engage experts from Technology, Media and Telecommunication (TMT) industries - Work with Research Managers and provide superior solutions on a high volume of diverse custom research projects for our clients in North American, European and Asian market - Liaising with Research Management and Council Management teams in New York, Austin, San Francisco, London, Dublin, Hong Kong and Shanghai, to understand client requirements at… Show more In this role my responsibilities included: - Find an engage experts from Technology, Media and Telecommunication (TMT) industries - Work with Research Managers and provide superior solutions on a high volume of diverse custom research projects for our clients in North American, European and Asian market - Liaising with Research Management and Council Management teams in New York, Austin, San Francisco, London, Dublin, Hong Kong and Shanghai, to understand client requirements at these locations - Analyze opportunities to strategically enhance client relationships - Council Development in The Americas, EMEA and Asia Show less

Gurgaon, India

Was promoted as an Senior Resolution Expert an Elite member of the Platinum Club in Dell. In this club our Target metrics are 5% more than a Resolution Expert.

Gurgaon, India

Relocated from Bangalore to Delhi my responsibilities included:Identifying Training needs for New Hires and Tenured AgentsConducting Team Huddles and Case Manager HuddlesConducting Knowledge Checks on the FloorResolution Based Audits and Case Management Audits for agentsHave been part of weekly/monthly Governance Calls and contributed towards process improvement with the onshore team in Austin Texas.Have worked with the Process Engineering Teams and Data Analysts in… Show more Relocated from Bangalore to Delhi my responsibilities included:Identifying Training needs for New Hires and Tenured AgentsConducting Team Huddles and Case Manager HuddlesConducting Knowledge Checks on the FloorResolution Based Audits and Case Management Audits for agentsHave been part of weekly/monthly Governance Calls and contributed towards process improvement with the onshore team in Austin Texas.Have worked with the Process Engineering Teams and Data Analysts in driving and recording various initiatives on the floor- Average Handle Time- Marketing & Product Readiness- Hub n Spoke Model Represent the site on cross-functional teams having interdepartmental impact to reduce Transfers and have a reduction in Transfer rate between Business and Home Consumer segmentResolve issues according to established timelines and procedures, and escalate to senior management as necessary. Reporting important callouts that effect customer satisfaction Show less

Bengaluru Area, India

Responsibilities included Training New hires in the team in Process and Product Knowledge.

Bengaluru Area, India

Handling calls from customers on their products, keeping customers informed about the various schemes and value added services Take calls and help customers solve their queries.

Bsc., Physics, Mathematics And Electronics

Activities and Societies: I was an active member in the Physics and Electronics Clubs In College. I have represented my College.

Education record

Education record

Education record