As a Technical Program Manager at Airtel Digital, I have more than 11 years of experience in managing IT projects in the OTT and Video Streaming industry. I am a certified PMP, Scrum Master, and Jira expert, with strong skills in software development, product enhancement, and customer satisfaction. I am passionate about delivering high-quality and innovative OTT solutions that cater to the diverse needs and preferences of millions of users across the country.In my current role, I lead the planning and deployment of projects within the Airtel Digital’s OTT program charter, including the new product enhancements of Airtel Xstream Play platforms (App & TV). I coordinate with software development stakeholders and collaborate with cross-functional teams to ensure the Scrum events are conducted on time and the blockers in SDLC are removed. I also led the end-to-end project development and delivery of IQ Video (SaaS) projects, involving 10,000+ multi-language content and 7 video streaming platforms and Live TV. I monitor the project BAU activities post project completion and manage customer requirements. I leverage my expertise in OTT, Jira, and problem solving to execute the projects efficiently and effectively.
Listed skills include Financial Services, Rural Development, Project Management, Customer Service, and 16 others.