Ankur Ghosh Email & Phone Number

Noida, Uttar Pradesh, India

Bengaluru, Karnataka, India

- Ideated the entire business strategy from scratch - Setup of entire business operations, cost optimization, resourcing - Developed EaaS products like Kuhedu practice, Kuhedu Assessment, Kuhedu Quest - Designing social media marketing strategies

Kolkata

- Heading Business Operations for RICESmart, reporting directly to CEO of RICE Group- Responsible for budgeting, resource allocation, and ensuring proper program management across the organization upholding core values and culture- Heading the Student Success team to ensure proper onboarding, engagement, desired learning journey, and upselling- Responsible for streamlining and automation of Offline (RICE Education) business operations across verticals- Heading the Video team of the entire RICE Group with BAU operations of YouTube production and Video On Demand (VOD) Project along with other Marketing projects for the entire RICE Group

Hyderabad, Telangana, India

- Driven students’ success across batches of NEET, JEE, and CBSE for different packages- Managed customer success and students support for India’s Largest Talent Hunt Examination - SCORE- Data analysis and report management to highlight WOW and MOM performance and improvements- Managing the operational aspects related to Infinity Doubts - Instant Doubts resolving platform of Infinity Learn- Responsible for vendor management and cost management also built and lead the team of SMEs for Doubts for review and audit of doubts- Worked in revamping payout model and process flow for doubts resolution with the Product team- Responsible for enablement and fulfillment of one of the most significant B2B school projects at scale -Infinity Meta- Responsible for implementation and day-to-day operational aspects related to Content, Product, Tech, Hardware, and Infrastructure- Working on student onboarding and strategies to improve student engagement and also managing the Customer Support team to address students’ and teachers’ issues onboarded in Infinity Meta Program

Hyderabad, Telangana, India

- Lead a team of 30 Product Developers (SMEs and Sr. SMEs) entitled to create content for In- and Post- class use. Efficiently managed Product Development, Product QC, and Lead generating Test Series creation.- Worked for localization and translation of existing assets in Regional languages. Vendor management for the purpose of localization of Hindi/English content.- Built team across different verticals - Learn, Live Class, Doubts, and Practice. Lead campus hiring across different premium IITs and NITs for building a Knowledge team

Bengaluru, Karnataka

- Worked with a team of SMEs in the K-12 segment for Content planning, Curriculum development, content creation- Responsible for Customer Feedback Management with respect to In- and Post-class content- Designed process flow & Built a QC team for managing the work on Quality Management of different-ent text-based, presentation, and video content- Responsible for management of repository for different Wavebooks, Tests, Videos, etc.

Kolkata, West Bengal, India

- Managed 30+ schools across Central and East India from implementation and operational aspects. Responsible for successful implementation and stakeholder management for the successful running of Academic programs across schools- Responsible for retention of school business and successfully retained 95 percent of schools- Responsible for up-selling other academic programs across schools- Managed a team of Operation Associates for Coordination with the content and tech team to address schools’ issue and resolution of same

Hyderabad, Telangana, India

• Worked in Content Management and Doubt On Chat peripherals • Responsible for staging off Toppr Stories Pilot version• Led Content and Graphics Team in Toppr Stories vertical• Responsible for Toppr Stories Project and Quality Management •Organized Toppr Community Management Program

Hyderabad Area, India

• Responsible for completion of Physics Video Lecture Project (Senior Grades)• Revamping of Middle School and Secondary Video Lectures (Physics) and Quality Enhancement• Worked on Video Engagement enhancement project.• Worked on marketing Project of conducting JEE Crash Course (on Unacademy Platform)• Responsible for Customer Support Management (Video Lectures)

Mumbai Area, India

• Responsible for completion of Physics Video Lectures ( JEE, NEET and other Engg. and Medical Entrance Exams)• Shooting of Physics LightBoard Videos syllabus-wise for 11-12 grades of CBSE, CISCE and other 15+ State boards

Kolkata Area, India

• Teaching Physics for different Engg. and Medical Entrance (UG -Level) exams•Teaching Physics (Grade 11-12) for ISC and CBSE Exam• Content and Curriculum Management • Working towards gaining thorough insights and understanding of Educational Industry

Bhopal Area, India

•Physics Faculty for Achievers Section (Preparing for JEE Main, Advanced)•Responsible for teaching Physics (Grade 11-12) Science & Maths (Grade 10)• Content and Curriculum Management for +2 Physics.•Responsible for conducting Physics Laboratory and Experiment sessions for students of grade 11-12•Member of Organisations' Science Club

Master Of Technology (M.Tech.), Materials Science, 8.74/10

Activities and Societies: Council Member of Biggest Hostel in IIT Bombay

International Certificate In Product Management, Product Management

Master Of Science (M.Sc.), Physics, First Class

Activities and Societies: PG Sports Secy. , Department of Physics, IIT Bombay

Bachelor Of Science (B.Sc.), Physics, First Division With Honours

Isc, Pcmb Science English, 90% +

Master'S Degree, Physics