Ankur Juvekar

Ankur Juvekar Email and Phone Number

Director of Sales And Business Development (Consultant) @ Confidential
Dubai, AE
Ankur Juvekar's Location
Pune, Maharashtra, India, India
Ankur Juvekar's Contact Details

Ankur Juvekar personal email

About Ankur Juvekar

I am a seasoned leader with a strong track record of providing strategic direction and driving business growth within the Digital Media space, encompassing channels such as Search, Social, and Programmatic. With a focus on building and executing comprehensive business strategies and P&L management, I lead cross-functional teams in Business Delivery, Operations, Analytics, and Solution Engineering to deliver excellence.As an experienced Account Executive, I have a proven ability to drive business growth across the US, EMEA, and India markets. I excel at managing diverse client portfolios, building strong relationships, and delivering tailored solutions that meet specific customer needs. My experience spans both B2B and B2C environments, allowing me to navigate cross-cultural communication and negotiation with ease.I have a deep understanding of the market dynamics in these regions, which helps me identify new opportunities, upsell effectively, and ensure client satisfaction. I am proficient in using CRM systems and data analytics to guide decision-making, and I manage the entire sales cycle—from lead generation to closing deals. My strength lies in collaborating with cross-functional teams to create strategic sales plans and consistently meet or exceed revenue targets.With a client-centric approach, I ensure exceptional post-sales support, fostering long-term partnerships. My adaptability and expertise allow me to thrive in challenging global markets.I collaborate closely with key departments, including Finance, HR, IT, Legal, Marketing, and Sales, to ensure smooth operations and business success. My role includes nurturing client relationships, partnering with industry leaders, and contributing to product development, capability enhancement, and overall business acquisition strategies. As a Digital Media Subject Matter Expert, I have been instrumental in shaping key client pitches, helping drive forward innovative solutions and value-driven approaches.Working in both B2B and B2C industries has shaped me into a versatile and people-focused leader. In B2B, I’ve learned to build long-term client relationships and develop strategic solutions, while in B2C, I’ve gained agility and the ability to quickly adapt to changing consumer needs. Managing diverse teams has enhanced my empathy and communication, allowing me to foster collaboration and trust, and drive success through effective teamwork.

Ankur Juvekar's Current Company Details
Confidential

Confidential

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Director of Sales And Business Development (Consultant)
Dubai, AE
Employees:
281
Ankur Juvekar Work Experience Details
  • Confidential
    Director Of Sales And Business Development (Consultant)
    Confidential
    Dubai, Ae
  • Inventive Smi
    Senior Manager Sales
    Inventive Smi Aug 2024 - Present
    Pune, Maharashtra, India
    I am a seasoned leader with a strong track record of providing strategic direction and driving business growth within the Digital Media space, encompassing channels such as Search, Social, and Programmatic. With a focus on building and executing comprehensive business strategies and P&L management, I lead cross-functional teams in Business Delivery, Operations, Analytics, and Solution Engineering to deliver excellence.I collaborate closely with key departments, including Finance, HR, IT, Legal, Marketing, and Sales, to ensure smooth operations and business success. My role includes nurturing client relationships, partnering with industry leaders, and contributing to product development, capability enhancement, and overall business acquisition strategies. As a Digital Media Subject Matter Expert, I have been instrumental in shaping key client pitches, helping drive forward innovative solutions and value-driven approaches.Working in both B2B and B2C industries has shaped me into a versatile and people-focused leader. In B2B, I’ve learned to build long-term client relationships and develop strategic solutions, while in B2C, I’ve gained agility and the ability to quickly adapt to changing consumer needs. Managing diverse teams has enhanced my empathy and communication, allowing me to foster collaboration and trust, and drive success through effective teamwork.
  • Infusemedia
    Manager Business Development & Special Projects
    Infusemedia Jul 2023 - Jul 2024
    Pune, Maharashtra, India
    I am a seasoned leader with a proven track record of driving business growth and providing strategic direction in the Digital Media space, covering key channels such as Search, Social, and Programmatic. My expertise lies in developing and executing holistic business strategies while managing P&L to ensure sustainable growth. Leading cross-functional teams across Business Delivery, Operations, Analytics, and Solution Engineering, I focus on delivering excellence and measurable outcomes.My experience in both B2B and B2C industries has made me a versatile leader with a keen ability to navigate different business dynamics. In B2B, I’ve honed the skills of building long-term client partnerships and creating strategic solutions, while in B2C, I’ve developed agility in responding to fast-changing consumer demands. Leading diverse teams has strengthened my empathy and communication, enabling me to foster collaboration, build trust, and lead teams toward shared success through effective teamwork and leadership.With over 13 years of experience as an Account Executive, I specialize in driving business growth across the US, EMEA, and India markets. My expertise lies in managing diverse client portfolios, building strategic relationships, and providing customized solutions that align with client needs. Having worked in both B2B and B2C settings, I am skilled in handling complex negotiations and navigating diverse cultural landscapes.My deep understanding of these markets enables me to spot growth opportunities, optimize upselling efforts, and consistently deliver value to clients. I leverage CRM tools and data analytics to make informed decisions, guiding the sales process from prospecting to closing deals. My collaborative approach allows me to work seamlessly with cross-functional teams to design and execute targeted sales strategies that consistently meet revenue goals.
  • Exponential Business Services
    Sr. Manager Key Accounts
    Exponential Business Services Apr 2015 - Jul 2023
    Thane, Maharashtra, India
    As an Account Executive focused on the US market, I led a team of 10 Inside Sales representatives and 1 Research Associate, targeting sectors such as Retail, Real Estate, and Manufacturing. My role involved overseeing the sales process, managing client relationships, and ensuring our services aligned with client goals. I managed CRM platforms like Salesforce and Salesloft while delivering digital services, including Web and Mobile solutions.A core responsibility was leading the lead management and nurturing process, ensuring leads were tracked, qualified, and funneled into the sales pipeline. Close collaboration with onsite sales teams allowed for efficient follow-ups, ensuring no opportunities were missed. I also conducted market research to understand industry trends and competitive landscapes, which helped shape marketing strategies.I managed the CRM system, optimizing Salesforce and Microsoft Dynamics to streamline workflows and ensure accurate data tracking. I also led data health checks and cleansing to maintain clean and actionable data, critical for effective outreach and campaign tracking.In email marketing, I worked with client-provided content to execute targeted campaigns, driving customer awareness and engagement. Managing campaign data was crucial, allowing us to monitor responses and engagement metrics, which informed our strategy adjustments.I also led a team of 10 full-time employees in the demand generation process, managing white paper and email marketing campaigns to generate qualified leads. With a focus on quality, I oversaw a team ensuring that all leads met client expectations before moving forward in the sales funnel.
  • Exponential Group
    Operations Manager
    Exponential Group Jun 2011 - Mar 2015
    Thane, Maharashtra, India
    With extensive experience in setting up and managing BPO operations, I specialize in launching and running voice, chat, and email campaigns. I have successfully established BPO businesses, overseeing their operations for the first six months to ensure that Key Performance Indicators (KPIs) and Key Result Areas (KRAs) are met.I provide comprehensive support to businesses, assisting in recruitment, training, and implementing technology solutions such as servers, leased lines, and LAN networking. In addition to operational guidance, I offer expertise in website design, SEO, SMO, and development projects.I have experience outsourcing demand generation, content syndication, and white paper processes to smaller call centers, helping them achieve desired outcomes. I also manage complete call center infrastructure setup, including IT networking, VOIP, cloud servers, dialer systems, hardware and software installation, and training.I had lead a team of 10 Demand Generation/Inside Sales experts and Data Associates, providing training through mock calls, account mapping, and identifying key decision-makers. I worked closely with team leads on BANT lead campaigns to ensure high-quality lead generation.I have successfully pitched services such as Salesforce and Digital Transformation solutions (Web, Mobile, eCommerce) while penetrating key market in the US. I focus on identifying revenue opportunities with existing clients, upgrading them with the latest CRM services, and negotiating business terms to close sales transactions.My role includes strategic proposal development, generating leads, assessing marketing opportunities, and gathering competitive intelligence. I am responsible for driving sales through direct channels, expanding into new markets, and developing targeted sales strategies to increase profitability. Through comprehensive research and strategic planning, I deliver presentations and negotiate with potential customers, ensuring business growth.
  • Univercell Outsourcing (Ashrafi Group- Bpo Division)
    Sales Operations Manager
    Univercell Outsourcing (Ashrafi Group- Bpo Division) Mar 2010 - May 2011
    Mumbai, Maharashtra, India
    As a seasoned professional in call centre operations, I have extensive experience overseeing and guiding teams to ensure optimal performance and service delivery. My responsibilities included hiring, training, scheduling, and performance management, allowing me to build a cohesive and efficient workforce. I focused on process improvement by identifying and implementing strategies to enhance operational efficiency within the call centre. This involved tracking and analysing key performance metrics to evaluate individual and team performance, pinpointing areas for enhancement, and ensuring that targets were consistently met.Effective resource planning was essential to my role, as I determined staffing requirements and allocated resources efficiently to manage workload distribution. This strategic approach ensured optimal operational performance, enabling the team to meet customer demands effectively. I developed and delivered comprehensive training programs designed to enhance the skills and knowledge of call centre agents, promoting a culture of continuous improvement. Additionally, I established and enforced quality standards, conducted regular assessments, and implemented measures to elevate customer satisfaction and service delivery.My expertise also included generating and analysing performance reports to derive actionable insights, presenting data-driven recommendations for process enhancements. I ensured compliance with industry regulations, data protection guidelines, and call centre standards, maintaining legal and ethical standards. In times of crisis, I developed and implemented contingency plans, coordinating responses to unexpected situations to ensure business continuity. My comprehensive approach to call centre management not only strengthened operational efficiency but also enhanced overall customer satisfaction.
  • Sitel India Limited
    Assistant Manager, Operations (Process Owner For Complete E-Sales Channel)
    Sitel India Limited Jul 2001 - Feb 2010
    Mumbai, Maharashtra, India
    I worked for ICICI Lombard, where I managed a high-performance sales operation with over 350 agents, 10 team leaders, 5 Management Information Systems (MIS) personnel, 10 verifiers, and 10 quality assurance staff. My role centered around achieving aggressive sales targets across multiple product lines, including Motor, Health, Overseas Travel, Student Medical, and NRI insurance.I oversaw various sales processes such as Online Sales, Inbound Sales, Outbound Sales, and Renewal Sales, ensuring each function operated efficiently and met its objectives. My responsibilities also extended to handling irate and high-net-worth customers, addressing complaints, queries, and sales calls with a focus on delivering excellent customer service. I anticipated risks associated with each process and proactively implemented measures to mitigate potential issues. I designed engaging sales contests to motivate employees and enhance overall sales performance while developing product campaigns for both new and existing offerings.Achieving Six Sigma standards at the site level was a priority, as was ensuring timely action for all managed processes, which directly contributed to client satisfaction and delight. I conducted regular training, coaching, and mentoring sessions for team managers and their teams to facilitate continuous improvement. In my role, I was responsible for interviewing and recruiting new team members and coordinating with the training team to ensure periodic developmental programs for managers and agents, fostering individual growth. I also devised and executed performance management programs, including appraisals for team leaders.
  • Dotcom Netpoint Pvt Ltd
    Branch Operations Manager
    Dotcom Netpoint Pvt Ltd Sep 1999 - Jun 2001
    Thane, Maharashtra, India
    I served as the Branch Manager for Dotcom Company, where I led a team of five branch officers. My primary responsibility was ensuring the smooth functioning of the branch, overseeing all operational activities to maintain efficiency. I prepared daily, weekly, and monthly Management Information System (MIS) reports to track performance and identify areas for improvement. In addition, I was responsible for driving sales, managing branch revenue, and overseeing cash flow to ensure financial stability.My role included handling revenue generation, sales activities, branch accounts, and banking operations. I effectively managed relationships with affiliates involved in our promotional schemes, which included platforms such as Apnaloan, Indiatimes, Tring Tring.com, Home Trade, Go4Cricket, and Compassbox.com. I focused on increasing monthly sales and profitability for the branch, implementing strategies to enhance revenue and improve overall performance. My leadership contributed to the branch’s success and growth during my tenure.
  • Wilson Greetings Pvt. Ltd
    Customer Relation Officer / Sales Co-Ordinator
    Wilson Greetings Pvt. Ltd Aug 1994 - Aug 1999
    Mumbai, Maharashtra, India
    I worked in B2B sales, specifically targeting shops and supermarkets, where I developed strong relationships with clients through effective coordination and correspondence. My responsibilities included handling client complaints and following up on payments to ensure timely transactions. I coordinated orders and dispatches to ensure seamless delivery processes, managing both inward and outward client calls to address inquiries and provide support. Additionally, I focused on partner acquisition, identifying and onboarding new partners to expand our business network and enhance sales opportunities. My efforts contributed to the growth and success of the sales operations during my tenure.

Ankur Juvekar Skills

Bpo Call Center Business Outsourcing Team Management Operations Management Telemarketing Inbound Marketing Customer Satisfaction Vendor Management Contact Centers Crm Customer Service Business Development Performance Management Service Delivery Lead Generation Customer Experience Workforce Management Team Leadership System Administration Call Centers Transition Management Sla Offshoring Kpo Mis Call Center Development Management Process Excellence Soft Skills Copc Process Management Employee Engagement Outsourcing Management Business Process Outsourcing Service Level Agreements

Ankur Juvekar Education Details

Frequently Asked Questions about Ankur Juvekar

What company does Ankur Juvekar work for?

Ankur Juvekar works for Confidential

What is Ankur Juvekar's role at the current company?

Ankur Juvekar's current role is Director of Sales And Business Development (Consultant).

What is Ankur Juvekar's email address?

Ankur Juvekar's email address is in****@****hoo.com

What schools did Ankur Juvekar attend?

Ankur Juvekar attended Bachelor Of Arts, Infuse Academy.

What skills is Ankur Juvekar known for?

Ankur Juvekar has skills like Bpo, Call Center, Business, Outsourcing, Team Management, Operations Management, Telemarketing, Inbound Marketing, Customer Satisfaction, Vendor Management, Contact Centers, Crm.

Who are Ankur Juvekar's colleagues?

Ankur Juvekar's colleagues are Rumana Sayyed, Altamash Shaikh, Heena Dadhiwale, Disha Colvin, Ray Mond, Vivek Gaikawad, Vivek Gaikwad.

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