Managing Director
Leading a mid-size, European, multinational IT organization which caters to Offshore Products Development for ISVs in Europe. Strategic-Operational-Fiscal responsibilities were as follows:- Developing & Executing Organizational Business Strategy in terms of market, service offerings.- Creating a shared vision & value system for the Organization, keeping the Customer & other stake holders in mind.- Responsible for achieving Annual Turnover & Profit Targets.- Implementing processes, policies to ensure an open & transparent work environment.- Promoting a culture of high quality & performance to ensure Customer Satisfaction. - Implementing & promoting Industry Best practices. - Driving sales growth in Europe, leading the sales team in India.- Customer Relationship Management.- Discussing future product roadmaps with clients and aligning service offerings accordingly.- Overseeing smooth & effective functioning of Service Delivery.- Developing annual budgets, managing costs, liquidity, forward Contracts
