* Digital and Automation Professional* Managing end to end customisation of LOS/LMS, Bank Integration, API Requirement for Supply Chain Finance* Digital Customer Onboarding* Customer Experience Head in ensuring customet delight, ease of requisits, good NPS*Analytics for various internal requirments like ongoing health of client, patterns any early warning signal etc.

• Managing end-to-end Business Analysis Functions, Solution Architecture, Requirement Gathering, Preparation of Business Proposals, Service Delivery for the vertical.• Automations, Digitization, Workflow Analysis, Business Process Modelling, Stakeholder Engagement, Cost Negotiation, Training & Development and People Management• Working closely with Software Development & Testing Team Members for understanding, structuring, detailing and validating the requirements to ensure end to end solution for users.• TSR/Valuation and Mortgage Creation across locations in India including checking of all title deeds, verifying the chain of title documents, registrations with relevant SRO’s.• End to End documentation and compliance expertise for corporate and SME clients.

• Successful implementation of Digital Execution Project (covering requirement gathering, pricing negotiation, vendor finalisation, contract negotiation etc.) • Conducting UAT Testing and managing the delivery & implementation of the project. • End to End documentation and compliance expertise for corporate and SME clients.• Expertise in mortgage creation and perfection.• Elevated as Regional Manager to take care of documentation and CX

• Involved in end user requirement gathering and analysis team for GLEMs Product (Vendor TCS).• Expertise in credit facility documents and security document for corporate customers.