Managing the Strategy and business Operations for Business Unit Digital Services India. As a part of this have been responsible forP& L management of the unit having a turnover of approx INR 100 Cr. per monthManaging the Operations control of the unit employing 5,000+ head count.Financial Planning and forecasting of the overall units and sub units within the organization.Setting up the cost center of the sub units to ensure financial responsibility on each… Show more Managing the Strategy and business Operations for Business Unit Digital Services India. As a part of this have been responsible forP& L management of the unit having a turnover of approx INR 100 Cr. per monthManaging the Operations control of the unit employing 5,000+ head count.Financial Planning and forecasting of the overall units and sub units within the organization.Setting up the cost center of the sub units to ensure financial responsibility on each sub-unit.Identifying the levers to achieve the cost optimizationDriving the cost optimization programs within the unit to optimize cost per FTE and Cost per chargeable hourDrive Bench-marking study to analyze the market and cost competitiveness.Setting and monitoring the KPI\'s of the sub units within the organization and involved with the unit head in target setting.Driving the team of Project Support professionals to ensure correctness in the project set up and accounting.Managing the resource management function of Service delivery unit. Show less

Involved in consulting projects for multiple telecom operators across the globe. Summary of projects handled are as below -Revenue Assurance Assessment – Involved in performing maturity and financial risk assessment for one of the big operator in Africa and Middle East covering 19 operators. Assessment of operator\'s maturity with respect 4 pillars covering Organization, Process, Measurement and Technology. Identified the key risks and controls for the operator environment and mapped the… Show more Involved in consulting projects for multiple telecom operators across the globe. Summary of projects handled are as below -Revenue Assurance Assessment – Involved in performing maturity and financial risk assessment for one of the big operator in Africa and Middle East covering 19 operators. Assessment of operator\'s maturity with respect 4 pillars covering Organization, Process, Measurement and Technology. Identified the key risks and controls for the operator environment and mapped the existence of those controls. Developed the model to measure the financial risk of the operator. Identified the quick wins for the operators in order to reduce the exposure of the operator.Project Management for development and operations of the Revenue Assurance and Fraud Management Tool –Acted as the program manager for the development and operations of the Revenue Assurance and Fraud Management tool for one of the operator in Africa. Billing Operations and billing process consulting to one of the operators in US – Involved in Quality Assurance of Invoices for billing function. Responsible for identifying the defects in the billing and suggesting the improvement in the process. Consulted the client with respect to the best practices followed globally within the billing function.Offshore of Quality Assurance of Invoicing to Global Shared centers – Involved in set up and smooth migration of QA activities from US to India. Headed the team in India involved in Quality Assurance of Invoices of US client. Show less

• Setting up of Revenue Assurance function for one of the tower company in India: Identified the key risks for the infrastructure provider company and assisted in the building a control framework for the provider. Identified the key risks by interviewing different stakeholder in the tower company and suggested the controls to be built to overcome those risks. Client wanted to build up the team and suggest key activities and KPI of the team. Built up a team of professionals to start the revenue… Show more • Setting up of Revenue Assurance function for one of the tower company in India: Identified the key risks for the infrastructure provider company and assisted in the building a control framework for the provider. Identified the key risks by interviewing different stakeholder in the tower company and suggested the controls to be built to overcome those risks. Client wanted to build up the team and suggest key activities and KPI of the team. Built up a team of professionals to start the revenue assurance function in the tower company which finally was handed over to the client.• Internal Audit for finance, billing, collections and revenue assurance function for a telecom company in India: Led team to perform the internal audit for revenue assurance and finance function for a leading telecom operator in India. Identified the key gaps in the process related to billing, receivables, payable, capex monitoring and revenue assurance and suggested the improvements in the process.• Reported internal control issues to management and supplied comprehensive recommendations to mitigate the associated risks.• Inventory and Receivable Audit for Assets taken over by Infrastructure Company: Led team to perform the audit of the assets transferred to the merged entity. As a process of merger, assets were being transferred to the merged entity. Merged entity required the consulting team to evaluate the fair value of the assets including receivables and fixed assets being transferred.• Standard Operating Procedures – Led team to prepare the standard operating procedures for the accounting function of the telecom operator. Was involved in defining and documenting the process for various functions within the accounting domain covering the payable, receivables, financial reporting, business planning and taxation.• Met with clients to identify and assess business controls, risks, process gaps and work flow inefficiencies. Show less

• Revenue Assurance for Interconnect business• Revenue Assurance for Wholesale and Enterprise business• Revenue Accounting for collections• Billing and Settlement• Driving the routing strategy with the technical team to optimize the routing cost for wholesale businessSetting up the Revenue Assurance shared services within the finance shared services for complete Airtel throughmerging all 18 circles.• Conceptualizing the compliance tool to monitor the activity… Show more • Revenue Assurance for Interconnect business• Revenue Assurance for Wholesale and Enterprise business• Revenue Accounting for collections• Billing and Settlement• Driving the routing strategy with the technical team to optimize the routing cost for wholesale businessSetting up the Revenue Assurance shared services within the finance shared services for complete Airtel throughmerging all 18 circles.• Conceptualizing the compliance tool to monitor the activity schedule for the revenue assurance team.Part of core team to launch international calling card business involved in defining key finance and fraud identifying processes. Show less

Heading Voice vertical for Bharti Enterprise Services Business