Ankush Kumar Email & Phone Number

Bengaluru, Ka, In

Bengaluru, Karnataka, India

Noida, Uttar Pradesh, India

-PNL cost for North,west and South(Delhi NCR, Pune,Mumbai,Bangalore,Hyderabad,Coimbatore,Chennai) for housekeeping material, manpower, pest control.● Dealing with suppliers/Vendors for quality products with the involvement of purchase manager.● Inspecting cities for SOP implementation.● Inspecting all properties for cleanliness, ambience, staff grooming and hospitality culture through random audit.● Coordinating with all the departments for smooth and efficient… Show more -PNL cost for North,west and South(Delhi NCR, Pune,Mumbai,Bangalore,Hyderabad,Coimbatore,Chennai) for housekeeping material, manpower, pest control.● Dealing with suppliers/Vendors for quality products with the involvement of purchase manager.● Inspecting cities for SOP implementation.● Inspecting all properties for cleanliness, ambience, staff grooming and hospitality culture through random audit.● Coordinating with all the departments for smooth and efficient operations.● Conducting training for all the staff for service improvement.● Take care of all the CSAT & NPS scores.● Connecting with all the team members over daily/weekly meetings to make sure about smooth operation.● Monitor and maintain operation overhead cost in order to maintain maximum revenue to the organization.● Responsible for overall HK operations regards to customer experience.● Meet all the department heads to review & train the staff to upkeep the human capital.● Responsible for Audit, Training and quality for all the cities.● Taking care of all the BCS activities(Hiring,Allocation,Training,Attendance and payout) Show less

Pune

Pune

Mussoorie