A dedicated professional with over three years of experience across key account management, customer service, and HR recruitment. At PhonePe Pvt Ltd, I successfully managed key client relationships, driving a 10% increase in revenue through strategic optimizations and data-driven upselling. In my role as Key Account Manager at UrbanPiper, I enhanced client satisfaction and retention by 15%, implementing solutions that streamlined operations and fostered engagement. At Innova Solutions, I handled end-to-end recruitment, filling over 50 positions and collaborating closely with hiring managers to attract top talent. As a Customer Service Associate at Paytm, I maintained a 95% customer satisfaction rate by efficiently resolving queries and providing a seamless customer experience.