I'm currently working as a Customer Care Executive at Reliance PPM Services Ltd, serving Jio customers. I have a strong background in telecom customer service, with excellent problem-solving and communication skills. With prior experience at Reliance SMSL Limited, I am focused on delivering high-quality service while working from home in a dynamic environment. I’m passionate about enhancing the customer experience and driving positive outcomes in every interaction.
Reliance Ppm Services Ltd (Jio)
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Customer Care ExecutiveReliance Ppm Services Ltd (Jio) Aug 2024 - PresentNagpur, Maharashtra, IndiaIn my role as a Customer Care Executive, I am responsible for providing top-tier telecom customer support for Jio, ensuring the resolution of customer inquiries and technical issues in a timely manner. My primary focus is on maintaining high levels of customer satisfaction by adhering to company protocols and performance metrics. I work closely with my team to troubleshoot complex issues, providing solutions that enhance the customer experience.Additionally, I ensure strict compliance with… Show more In my role as a Customer Care Executive, I am responsible for providing top-tier telecom customer support for Jio, ensuring the resolution of customer inquiries and technical issues in a timely manner. My primary focus is on maintaining high levels of customer satisfaction by adhering to company protocols and performance metrics. I work closely with my team to troubleshoot complex issues, providing solutions that enhance the customer experience.Additionally, I ensure strict compliance with confidentiality and security policies to safeguard sensitive customer information. Working remotely, I excel in managing my time efficiently while maintaining a customer-focused approach, contributing to the continuous improvement of service delivery and the company's operational success. Show less
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Customer Care ExecutiveReliance Smsl Limited (Jio) Jul 2022 - May 2023Amravati, Maharashtra, IndiaAs a Customer Executive at Reliance SMSL Limited, I managed customer inquiries, offering timely resolutions to service-related issues. I worked closely with customers to understand their concerns and provided solutions to improve satisfaction. Additionally, I played a key role in developing communication strategies to enhance customer engagement, ensuring a seamless customer experience.I resigned due to health issues and internet connectivity challenges that impacted my ability to… Show more As a Customer Executive at Reliance SMSL Limited, I managed customer inquiries, offering timely resolutions to service-related issues. I worked closely with customers to understand their concerns and provided solutions to improve satisfaction. Additionally, I played a key role in developing communication strategies to enhance customer engagement, ensuring a seamless customer experience.I resigned due to health issues and internet connectivity challenges that impacted my ability to maintain consistent performance while working remotely. Show less
Ankush Kumre Education Details
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Smt. J. H. Deshmukh Jr. College Jarud, JarudArts -
Government Industrial Training Institute WarudElectrician -
Dr. M. Panse Vidyalaya WarudHigh School/Secondary Diplomas And Certificates
Frequently Asked Questions about Ankush Kumre
What company does Ankush Kumre work for?
Ankush Kumre works for Reliance Ppm Services Ltd (Jio)
What is Ankush Kumre's role at the current company?
Ankush Kumre's current role is Customer Care Executive at Jio | Telecom Customer Support | Problem Solver & Communication Expert.
What schools did Ankush Kumre attend?
Ankush Kumre attended Smt. J. H. Deshmukh Jr. College Jarud, Jarud, Government Industrial Training Institute Warud, Dr. M. Panse Vidyalaya Warud.
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