- Demand planning & optimisation- Analysed market & designed launch strategy for upcoming routes based onDemand & retention study- launched 22 routes with fleet of 220 to build frequency of 2.2 trips & optimisedroutes to improve ridership by 30%- Scaled business operation with maintaining 68% occupancy, Avg. daily ridesincreased to 9000 + customers- Managed end-to-end release of the operation admin tech analytics dashboardfor bus tracking and scheduling- Responsible for new route & fleet launches B2C- Manage centrally fleet operation & work on analytical results to facilitatedecision making.

- Ensured smooth operation of depot operation- Scaled up business growth from 150 buses to 220 buses (Intracity)- Achieving the highest ever 65% of digital penetration in India in some routeswith overall 42% digital rides in the city- Maintaining government, vendor & customer relations in the city.- Managed Chalo Card sales operations at the depot and promotions through below-the-line (BTL) activities, crafting and executing strategic plans.- Managing all aspects of ticketing, live bus tracking, and people operation at the depot.