Ankush Shinde Email & Phone Number

Currently I am working as a Cloud Operation Engineer in Acquia since May 2021.From the past 4 years I have learnt different domains, different technologies including Cloud Operations, Customer Support, Networking, Ethical Hacking, AI.Currently working as Cloud Operations Engineer in Acquia having below Roles and responsibilities*•Monitoring and maintaining cloud infrastructureEnsure the performance and availability of cloud infrastructure, and troubleshoot and resolve issues. •Frontline between clients and AcquiaHave to monitor the clients cloud processes and keep them updated in case of outage/failures.•Automating cloud infrastructureUse infrastructure as code (IaC) tools to automate the provisioning and management of cloud resources•Designing and implementing monitoring and alerting systemsDevelop and maintain systems to monitor and alert on cloud infrastructure.•Collaborating with other teamsWork with other teams to ensure that the cloud infrastructure meets their needs•Developing and maintaining documentation and best practicesCreate and maintain documentation and best practices for cloud infrastructure.Past History:Sept 2020 - March 2021Worked in Amazon as a CSA(Customer Service Associate) for 6 Months in which have to solve various types of customer issues regarding Amazon shopping, Prime, Prime Video, Fire TV etc.Technologies:AWS, Google Cloud, Linux, Terraform, AI, Github, Looker, IQ, Business Intelligence, Data Warehouse, Cloudera, Hive, Ozzie, Spark, OTS, UDM, Redash, Salesforce, Customer Data Platform, Sumo logic, Snowflake, Teleport, Splunk, SFTP, JIRA, Networking, Virtualization, Cloud Computing, Html5, CSS, Jquery, Python, Shell Script