● Implemented Patna Sort Center redesign for speed improvement while sustaining BAU performance during transition. 2D speed improvement of 4600+ shipments for Sort center-> 25 Last Mile stations, enhancing 2D National Yield by >13 bps without incremental cost. Reduced dwell time without additional HC requirements.● Introduced Gate keeper scans and Baggable Fluid sidelining at Inbound at Delhi Sort Center. Gatekeeper resolved scans improved from 156 in Wk. 18 to 1502 in Wk. 25 of 2024.● Led IOL (Inventory at Odd Location) reduction at Bengaluru Fulfilment Center, successfully reducing Inventory at Odd Location >1 day from 12000 to 6000 in 5 days.● Led stress tests for East region for May ART’23 & Diwali ART’23● Patna Sort Center won the Shikhar award in Feb'23, May’23, Aug’23 and Oct’23 & Unnati award in Mar’23 & July’23 in medium site category for Network loss reduction.Responsibilities-• Lead and supervise a team of Area Managers, Team Leads as Direct reports. • Responsible for the overall Safety, Quality, Productivity and Delivery performance• Proactively identify and lead process improvement initiatives• Lead ART (Annual Sale) events from capacity planning perspective, preparing Man, Material, and Machine.• Data-driven development and reporting of performance metrics, executive updates, forecasting, and analysis to identify potential opportunities for improving Customer Experience.

● Led Patna Sort Center as site lead from Dec 2021, successfully expanding from 20k to 40k sqft in 2022.● Partnered with team members in designing operations for Ahmedabad Sort Center launch and stabilizing the site after launch in Sep 2022, reducing misses from 15% to 0.57% in 12 days.● Led Gurugram Popup Sort Center operations during DEL-NCR redesign in 2021● Designed Kolkata Popup layout and configuration, achieving 0.01% NC throughout Diwali peak 2020.Responsibilities-● Managing shifts, identifying opportunities to improve team performance.● Developing and referring to performance metrics, making data-backed decisions to drive team performance.● Managing and mentoring the team to meet performance objectives.● Creating staffing plans, schedules, quality initiatives, and process change initiatives.

● Planned staging and sortation layouts for Kolkata site expansion from 60k to 125k sqft. in September 2019● Launched Sort Center in Vijayawada with starting volume of 15000 shipments/day in December 2018● Improved Kolkata performance by 91%, reducing misses from 0.35% in June 2018 to 0.03% in February 2020.● Awarded Rockstar Award (Shining Star-2019) & Learnzilla Star Award (2020). Responsibilities-• Managing end-to-end operations on a daily basis.• Meeting customer-facing metrics while maintaining cost targets and team morale.• Continuously improving sort center processes to achieve sustained performance improvement.

● Handled high volume manufacturing of more than 2 lakhs pieces per month● Cross Functional Team member of Product Engineering for Design & Modification of Material Handling Systems & Layouts● Prepared & Analyzed production data such as Yield Loss, Inventory and OEE of critical machines to maximize efficiency and reduce costs● Developed standard Quality Management Systems documents (SOPs, Work Instructions & Check Sheets) for different production departments ● Implemented multiple kaizens improving safety and morale, generating savings of Rs. 9 Lpa.● Improved productivity by 25%; decreased man-days from 50 to 40 over two years.● Reduced consumable Cost by 9.5%; improved cost/piece from Rs. 4.24 to Rs. 3.84 over one year.● Certified as Internal Auditor for IATF 16949, EMS & OHSAS

• Developed 30 new models with 12 models reaching mass production stage