- ⁠Ensuring the safe handling of containers and adhering to safety protocols, avoiding accidents or equipment damage during the loading, and unloading process.- Keeping an eye on the performance of cranes through real-time data and alerts and coordinating with maintenance teams to resolve any technical issues- Communicating with yard planners, vessel planners, and other teams to ensure operations run smoothly and efficiently, optimizing the crane’s movement and the loading/unloading process.- Identifying and solving problems that occur during the operation of the remote quay crane, either through direct control adjustments or reporting technical issues to maintenance teams- Keeping detailed logs of crane operations, performance metrics, incidents, or delays for reporting purposes.

- Used quick response and dynamic service skills to build relationships with patrons- Improving customer service rate- Responded to customs, customer and Internal requests and notices about classification- Duty rates and documentation requirements to support import regulations- Supported import metrics around import functions and drove continuous performance improvements- Attending all customer service enquires & reverting on timely manner- Designed export strategies to meet project delivery requirements- Verified that documents filed by companies and individuals complied with regulations

- Handling The daily tasks of the naval watchtower and communication with ships- The tasks of the tugboats and their role in maneuvering ships- Periodic and preventive maintenance plans - Marine units and follow-up of their classification- Procedures for the arrival and departure of ships in in governmental platform (EDI)

- Handling manifestations closing and get in and get out containers- Using and updating in governmental platform (EDI)- Handling DG cargo and updates with shipping- lines and update permission- Operating stevedoring companies